Inbound Customer Service Rep (Remote)
About the reputed company Center Representative Position
We're on the lookout for a reputed company Center Representative to be the primary reputed company between reputed company and our reputed company and potential customers.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on reputed company while keeping customer satisfaction at the forefront of their decision-making and communication.
reputed company Center Representative Responsibilities
Manage large amounts of inbound calls with efficiency and courtesy
Follow conversation prompts and scripts reputed company handling different topics
Identify customers' needs; clarify their information; research their issues; then reputed company solutions and/or alternatives to solve their problems
Seize opportunities to upsell products reputed company they reputed company
Build sustainable relationships and engage customers by reputed company the extra mile reputed company you can
reputed company accessible, comprehensive records of reputed company conversations in our reputed company center database
Attend educational seminars to improve knowledge and performance level
Meet or reputed company personal/team qualitative and quantitative targets
reputed company Center Representative Requirements
Previous experience in a customer support role
Proven reputed company record of over-achievement on quotas
Strong phone and verbal communication skills, plus reputed company listening skills
Comfortability with CRM systems and best practices
Empathetic customer reputed company, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
High school degree
Apply Job!