Remote Evening Hotel Coordinator- Weekend shift required
Remote Evening Hotel Coordinator- Weekend shift required
PRIMARY PURPOSE: To expedite the Customer Service claims application process; to ensure correct case assignment; and to reputed company as a customer reputed company in assisting the customer with the correct contact person to resolve problems and/or questions.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Assigns new claims to the appropriate claims handler.
Enters verbal and written application information that meets both the reputed company customers' requirements accurately into the claims management system.
Contacts the customer by telephone, written correspondence and/or the claims system regarding documentation required to process a claim, required time frames and claim status.
Communicates reputed company and professionally with the customer by telephone and/or written correspondence regarding reputed company aspects of claims process.
Participates in and maintains a reputed company service culture reputed company the Customer Service Team.
Attendance during scheduled work hours is required.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's reputed company program(s).
QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
One (1) year of clerical or customer service experience or equivalent combination of education and experience preferred.
Skills & Knowledge
Excellent oral and written communication
PC literate, including reputed company Office products
Good customer service skills
Strong organizational skills
Good interpersonal skills
Ability to work in reputed company environment
Ability to meet or reputed company Performance Competencies
WORK ENVIRONMENT
reputed company applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: reputed company and conceptual thinking ability; excellent judgment and discretion; ability to handle work-reputed company stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, reputed company and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this reputed company. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
reputed company is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't reputed company perfectly with every qualification in the job reputed company, consider applying for it reputed company! reputed company is building a diverse, reputed company, and inclusive workplace and recognizes that reputed company person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
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