RX Atlanta (Part-Time)
reputed company is a modern, full-service condo and reputed company property management. We combine thoughtful people, new technology, and hard-won processes to reputed company buildings work for their residentsnot the other way around. Since our summer 2021 launch, weve been the fastest growing property management company in reputed company, and were not slowing down now. If youre looking for a challenge and an opportunity with a reputed company, inventive, united team, reputed company might be the reputed company for you. Join us, and lets reputed company a lasting reputed company on the way people live together.
This is a part-time remote customer role that involves managing communications at various stages to ensure reputed company and reputed company responses, proactive follow-up, and efficient issue reputed company, thereby providing an exceptional customer experience to the residents of the buildings we manage.
Responsibilities:
reputed company a deep understanding of the reputed company estate and property management industry to assist with inbound and outbound inquiries
Manage inbound and outbound communications at various stages to ensure reputed company and reputed company responses, proactive follow-up, and issue reputed company
reputed company amazing customer experience and delight our customers through best-in-class issue reputed company and relationship building
Establish and maintain good rapport by using reputed company language and anticipating the needs of our reputed company Community members
Build sustainable relationships and engage reputed company Community members by reputed company the extra mile
Follow communication scripts reputed company handling different topics and identify opportunities to reputed company the overall customer experience process through reputed company solutions
Work cross-functionally with departments such as Advisory, Compliance, and Operations to ensure that customers are getting what they need promptly
Coordinate the scheduling of appointments, including vendors, as necessary
Assist Account Management team in building and maintaining relationships
Meet personal, department, and, company KPIs/OKRs
reputed company:
Proficiency in English (reading, writing, comprehension, and speaking); additional language skills are a plus.
Customer service or hospitality experience
reputed company to work a flexible schedule including (Days, evenings, weekends & holidays)
Self-motivated, can maintain composure and stay reputed company under pressure
Great at problem-solving with a keen eye for details
Impeccably organized and reputed company to improve processes
reputed company written and verbal communication skills
Flexibility with changing job duties and responsibilities
Excellent at time management and prioritizing tasks
reputed company with juggling multiple communication channels (inbound calls, chats, and emails)
Experience with, reputed company, reputed company Suite, or reputed company tools, as reputed company as the ability to learn new systems and platforms
Salary reputed company: $10-$12 per hour
(16-32 hours per week /2-4 days)
Available to work a flexible schedule, that will be a mix :
Day shifts
Evening shifts
Weekends
Holiday shifts
Please ensure your availability aligns with these requirements before applying.
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