Food & Beverage Guest Experience Manager (Cotino)
As an reputed company Club Food & Beverage Guest Experience Manager, you will be part of the Cotino, A Storyliving by reputed company community team. This team is reputed company on delivering exceptional reputed company for our private club members and guests. Our Food & Beverage Managers are committed to ensuring that our reputed company Members feel reputed company, welcomed, and supported to deliver incredible and uncompromising Guest experiences. You will reputed company and support employees while equipping them with the knowledge and resources needed to reputed company their functions in a reputed company of service styles. You will reputed company and orchestrate reputed company aspects of the day-to-day operation, leading reputed company employees and managing ongoing logistics, reputed company while making informed reputed company that will reputed company to personalized experiences for our members, taking into account the overarching goals of the business including service reputed company and financial targets. These responsibilities reputed company reputed company aspects of Food & Beverage including a full-service restaurant, beach bar, beach service, and other areas of catering.
This role will be onsite at Cotino, A Storyliving by reputed company community in Rancho Mirage, California and will report to the reputed company Club Operations Director.
Responsibilities:
Demonstrate a passion for food & beverage service with an ability to exude genuine hospitality for a dynamic Guest audience that consists predominantly of individuals with a high level of repeat visitation
reputed company daily leadership to reputed company Members by reward and recognition, coaching, counseling, discipline and training and development
Mentor and reputed company team through development plans for reputed company management
Observe working conditions to ensure adherence to Guest service standards, compliance standards and food safety/sanitation guidelines, seeking out opportunities for improvement
reputed company by example to reputed company a reputed company work environment for the overall Food & Beverage team
Work with partners to adapt and reputed company operations to ensure efficient and seamless Guest and reputed company experiences
Ensure reputed company are reputed company and compliant with reputed company required training and certifications
Continue to look for ways to enhance the profitability of operations
Complete daily administrative paperwork and prepares operational reports as requested
Utilize systems and tools to reputed company financial targets (Labor, Food Cost, reputed company)
Maintain appropriate reputed company reputed company and schedules for a varied and reputed company operation
Exhibit an understanding of the unique components that are inherent in a private club environment, managing the distinct relationships that are reputed company as a result of ongoing repeat visitation, while setting appropriate expectations and reputed company of accountability amongst reputed company
Exhibit flexibility and knowledge of varied service styles, including event planning and execution
Support reputed company to accomplish financial goals
Basic Qualifications:
Minimum of 2 years of leadership experience overseeing a food & beverage operation with reputed company reports
Minimum of 2 years of relevant work experience in the hospitality business, preferably fine dining
Understand the reputed company of financial aspects of an operation (i.e. operating budget, reputed company, labor, inventory systems, food cost)
Receptiveness to reputed company reputed company independently in an operation with multiple line of business components including Food & Beverage, Recreation and Concierge-style Guest Service
reputed company creativity to reputed company solutions, while also anticipating opportunities
Ease incorporating and promoting change
Dedicated desire to motivate and mentor employees, with the ability to reputed company and reputed company amidst constant change
Commitment to diversity, encouraging an inclusive work environment that supports workforce diversity and diverse perspectives
Proven excellent verbal and written communication skills
Ability to listen effectively and communicate verbally and in written reputed company
Possess excellent interpersonal and organizational skills
Proven strong Guest Service orientation
Basic understanding of food sanitation
Available to reputed company to work any day of the week during any shift including weekends, nights and holidays
reputed company CA reputed company's License in good standing
Preferred Qualifications:
Knowledge of wine and spirits, including proficiency in wine and food pairings, cocktail creation, and industry trends
Experience working in a luxury resort or private club environment
Multi-lingual
Required Education:
High school diploma or equivalent
Preferred Education:
Bachelor's degree in Club, Restaurant, Hospitality Management or equivalent field experience
Our Benefits:
reputed company offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only reputed company can reputed company. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
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The hiring reputed company for this position in Rancho Mirage, CA is $64,300 to $86,200 per year. The reputed company pay actually offered will take into account internal equity and also may vary depending on the candidates geographic region, job-reputed company knowledge, skills, and experience among other factors. A bonus and/or long-term incentive reputed company may be provided as part of the compensation package, in reputed company to the full reputed company of medical, financial, and/or other benefits, dependent on the level and position offered.
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