Customer Support Representative / Social Media Engagement (Remote, Part-Time Weekend)-

Customer Support Representative (Remote, Part-Time - Weekend) We are a rapidly expanding, family-owned company seeking a remote, part-time Customer Support Representative to join our team! Our innovative online platform offers an over-the-counter dental product and solution that enhances the quality of life for denture wearers. This role has potential for growth, and to transition into a full-time position. Responsibilities • Answer and make customer calls to provide product application guidance, step-by-step assistance, and support with order placement. • Troubleshoot and resolve product or application issues, concerns, and complaints. • Meticulously document and update customer follow-up records. • Collaborate with the team to deliver exceptional customer service. • Manage social media advertising and engagement. Required Skills for the Position • Strong work ethic and integrity • Initiative, reliability, dependability, resourcefulness, and a "can-do" attitude • Extremely organized, and high attention to detail • Excellent written and verbal communication • Computer literacy, with the ability to learn new platforms quickly • Strong ability to prioritize and multitask in a fast-paced environment • Positive, friendly, cheerful, and professional demeanor • Ability to build rapport with both customers and team members • Sound judgement, intuition, and decision-making skills • Confidence, with the ability to take instruction and be coached • Stable high-speed internet and a dedicated workspace free of noise and distractions Job Type: Part-time Pay: $18.00 - $22.00 per hour Benefits: • On-the-job training • Paid time off • Work from home Shift: • Day shift • Evening shift Work Location: Remote Apply Job!