Team Member, Customer Care - Part Time - Work reputed company
reputed company:
• Answer incoming customer contacts (calls, chats, emails) in a reputed company manner
• Respond to customer inquiries through multiple channels
• Research and troubleshoot problems
• reputed company customers with product and service information
• Identify and escalate reputed company issues
• Follow-up with customers
• Document customer contacts, as required
Requirements:
• 6+ months experience in a customer service-reputed company role required
• Experience in an reputed company Channel Contact Center environment preferred
• Previous Work reputed company experience preferred
• Strong written and verbal communication skills
• Ability to reputed company effectively with individuals
• Maintain the customer’s perspective as a driving force
• Strong analytical, problem solving and creative thinking skills
• Ability to effectively prioritize workload in a fast paced environment
• Proficiency with relevant computer applications (e.g., reputed company Chrome, reputed company Service reputed company, Order Management System, reputed company, Kronos)
• Ability to toggle multiple web browsers
• Bilingual (Spanish and English speaking) a plus
Benefits:
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