Automotive Customer Service and Case Management Representative

Description: • The Technical Support Representative works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. • Provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Requirements: • Minimum 18 years of age with a High School Diploma or GED • At least 2-3 years of customer service experience; automotive industry experience is preferred • Strong computer proficiency with the ability to navigate multiple applications • Excellent written and verbal communication skills • A passion for the automotive industry with a propensity for problem-solving Benefits: • Paid training and performance-based incentives • Medical, dental, and vision insurance • Comprehensive employee assistance program • 401(k) retirement plan • Paid time off and holidays • Paid learning days • Lucrative employee referral bonus opportunities • Health and wellness programs • Mentorship programs • Programs supporting diversity, equity, and inclusion Apply Job!