Remote Customer Support Specialist

We’re Loop Support! A dynamic staffing agency that partners with forward-thinking companies committed to providing outstanding customer experiences. Our clients value innovation, efficiency, and meaningful interactions, ensuring that every customer receives personalized and high-quality support. Are you passionate about helping others and delivering top-tier customer service? Do you thrive in a remote work environment and enjoy solving problems? If so, we want to hear from you! What You’ll Do: As a Customer Support Specialist, you will play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include: • Responding to customer inquiries via phone, live chats, and emails, delivering fast, friendly, and professional assistance. • Place outbound calls to follow up with customers, ensuring timely communication and issue resolution. • Troubleshooting product and service issues to find effective solutions. • Staying up to date on products, services, and policies to provide accurate information. • Collaborating with teammates and sharing feedback to continuously improve the customer experience. What We’re Looking For: We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have: • Fluency in English (spoken and written). (Required) Proficiency in Spanish is a plus. • Previous customer support experience (phone, email, chat, or similar roles). (Required) • A strong, stable internet connection and a reliable computer setup. (Required) • A problem-solving mindset with strong attention to detail. • A positive, professional attitude and a passion for helping others. • The ability to work independently in a distraction-free home office. Next Steps – How to Apply If this sounds like the perfect role for you, we’d love to hear from you! Applying is easy: • Fill out our application form. • Complete a brief assessment. • Qualified candidates will be invited to an interview to discuss the role and next steps. Join us in delivering outstanding customer experiences—apply today! Job Type: Full-time Pay: $20.00 - $29.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • On-the-job training • Paid time off • Vision insurance • Work from home Shift: • Day shift • Evening shift Work Location: Remote Apply Job!