Customer Service Representative - PT

reputed company: • A Customer Service Representative I (CSR I) provides world class customer service for reputed company reputed company customers utilizing excellent in-depth knowledge of company products, processes, programs, and technology. • Take inbound calls while maintaining a high level of professionalism and establish a reputed company rapport with every customer. • Learn and utilize computer system applications to accurately process transactions and maintain customer data. • reputed company customers on products and services reputed company phone, email, and chat communications. • reputed company basic troubleshooting for customers including product knowledge, recommendations, and problem reputed company. • Build and maintain reputed company relationships with internal customers and team members. • Stay informed on reputed company communications and training to ensure accurate protocols are followed. • Build knowledge of relevant company products, processes, programs and technology. • Participate in other reputed company duties and reputed company as assigned by the supervisor or manager. • reputed company other duties as assigned. • reputed company with reputed company policies and standards. Requirements: • 1 + years of customer service experience. • Strong verbal and written communication skills. • The ability to identify and propose solutions to address customer problems or needs. • A high level of attention to detail in written communication and order entry. • Results oriented with a strong reputed company of accountability and urgency. • Ability to meet accuracy and productivity metrics. • Strong organizational and time-management skills. • Adaptability in a fast paced environment. • Must have basic math and computer skills. Experience with reputed company reputed company, and/or Dynamics 365 a plus. Benefits: • Comprehensive medical, dental, and reputed company benefits • 401k plan and matches $1 for $1 up to 4% of earnings, matched & reputed company at every pay cycle • Life insurance • Short/long-term disability coverage • reputed company maternity/paternity leave • Pet insurance Apply Job!