Customer Service Rep II -- Onsite

Customer Service Rep II White Plains, NY 8 Months - Temp to Perm Onsite Pay: $20 per hour I know the role is called customer success associate but it is much harder than a normal customer service or data entry role. Mortgage industry experience is wonderful. Call center experience - not so much. Description/Comment: o Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients. o Assist team with back-end tasks, such as but not limited to, invoicing, sending data requests, and following up with clients. o Proactively manage order process. o A minimum of one year of business-to-business (B2B) client/customer service experience is highly preferred. o Ability to absorb product knowledge quickly and process information to apply to client needs. o Strong analytical stills, along with excellent organizational, time management, and multi-taking skills. o Proficient with Microsoft Office Suit applications including Word, Excel, PowerPoint, and Outlook. Apply Job!