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RN Telephone Triage (Work from Home)

Remote, USA Full-time Posted 2025-11-03
Now hiring remote Telephone Triage RNs! Evenings, Weekend Only, Full-time & Part-time opportunities available (20hrs +) Hiring for evenings and weekends (*weekends and holidays are required) Come grow with us at AccessNurse! Are you looking for an exciting alternative to bedside nursing? Are you tired of 12-hour shifts and the physical wear and tear of working in the hospital? AccessNurse has an opportunity for you! The AccessNurse-TeamHealth Medical Call Center is a 24/7 Call Center offering remote telephone triage and Health Information services to Hospitals, Physician Offices, and Insurance Plans across the country. If you want to be a part of a growing industry and work from home from day one, contact us today! We are searching for registered nurses of all backgrounds with at least 2 years of experience who are seeking an exciting and rewarding alternative to direct patient care. If you are looking for a way to continue to positively impact patients and use your nursing skills without the wear and tear of working in a hospital you should send your resume today! We promote success through a supportive work environment, provide excellent benefits, and offer pay beginning at $28/hr and paid time off. Part-time and full-time weekend and evening shifts are currently available. Now also recruiting for bilingual nurses who can fluently speak both Spanish and English. The telephone triage nurse is a registered nurse who helps patients across the lifespan determine the best way to address their medical issues and concerns over the phone: • Assess symptoms: Utilizing a physician-written algorithm • Provide guidance: Recommend a variety of levels of care (e.g. home care, an office visit, emergency room) • Answer questions: Provide and document health education to help patients manage their symptoms when indicated • Consult with physicians as needed Job Requirements: • Current multi-state RN license with no restrictions; nurses currently holding a single-state RN license must obtain a multi-state license prior to being made a job offer • Computer Skills a MUST • 2+ years of Nursing Experience • Successful Completion of Background Check, Drug Screen, and References • 4-week remote training over Zoom video (100% attendance required) • Week 1: July 21 - July 25 M-F 9a-5p Eastern • Week 2: July 28 - Aug 1 M-F 9a-5p Eastern • Week 3: Aug 4 - Aug 8 M-F 2p-10p Eastern • Week 4: Shift days/times with a preceptor will be discussed with your recruiter • Ability to type a minimum of 25 wpm • Excellent organizational and computer skills and ability to multi-task while speaking with patients • Excellent listening and comprehension skills to determine key information by patient • Professional, courteous telephone voice • Dependable, reliable and trustworthy • Ability to defuse conversations • Ability to handle confidential information; HIPAA compliance is mandatory • Flexibility with scheduling • Ability to receive feedback on job performance • Bilingual Telephone Triage Nurses must be able to converse in Spanish and document in English simultaneously (a Spanish/English proficiency test is required) • Must be able to provide a HIPAA-compliant workspace during training and your regular shifts • Must be able to pass a pre-employment test plus have a successful background check and reference check*(references are verified) Remote Workstation Requirements Internet • A reliable high speed internet connection is required for this position. • Please select a cable internet provider. Examples include Xfinity/Comcast, AT&T, Spectrum. • Satellite internet and cellular hotspots are not sufficient to adequately connect to our servers. • You must hardwire your internet from your modem or Ethernet jack to your work computer. • WiFi is not acceptable and disrupts the connection to our servers. • The minimum bandwidth speeds must be fast enough for 23 megabits download and 10 megabits upload • Test your home internet speeds here • Please verify this information with your internet provider • Please note these requirements do not include other demands on your internet (e.g. another household member working from home, streaming videos, streaming music, online gaming). • It is your responsibility to either limit activities like the ones mentioned above or work with your internet provider to increase your bandwidth so you can work without issues. Workstation • Allow enough space to provide room for 2 (two) 27” computer monitors, a computer, a keyboard, a mouse, and a dial pad/phone, which is company provided. • Arrange your workstation where you can hardwire to your internet. • Your workstation must be located in a room where there is a door with a lock. • HIPAA compliant and protects PHI • Prevents disruptions during work hours Physical and Environmental Demands • Job performed in a well-lit, modern office setting • Occasional lifting (20 pounds or less) • Visual and Auditory acuity • Manual and finger dexterity • Occasional stress • Occasional pushing, pulling, carrying, lifting, bending, and reaching • Frequent work on a PC/Computer • Prolonged telephone work and prolonged sitting Get job alerts by email. Sign up now! Job Snapshot Employee Type Full-Time Location Little Rock, AR (Remote) Job Type Nurse Experience Not Specified Date Posted 05/26/2025 Apply Job! Apply to this Job

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