Fully Remote Customer Agent (Entry Level)

Are you looking to start your career in customer service from the comfort of your own home? We are seeking an Entry-Level Customer Service Agent to join our growing remote team! This is a fantastic opportunity for individuals who are eager to provide top-notch customer support, gain valuable experience, and be a part of a positive, collaborative team. Key Responsibilities: • Assist customers via phone, email, or chat with inquiries, product issues, and service questions. • Provide timely and accurate responses to customer questions, ensuring a positive experience every time. • Document customer interactions and provide detailed follow-up as needed. • Troubleshoot basic customer issues and escalate more complex concerns to senior team members. • Ensure customer satisfaction by offering solutions that align with company policies and procedures. • Stay up to date with product updates, service offerings, and customer support procedures. Requirements: • High school diploma or equivalent (Some college or degree is a plus, but not required). • No prior customer service experience required—training is provided. • Excellent communication skills (both verbal and written). • Problem-solving skills and a customer-first attitude. • Ability to work independently and manage time effectively. • Strong internet connection and a quiet workspace. Why Work With Us: • Work from home and enjoy the flexibility of a remote role. • Competitive salary and benefits package, including health insurance, and more. • Opportunities for career advancement as you grow within the company. • A supportive team environment with regular coaching and feedback. • Comprehensive training to help you succeed from day one. Job Type: Full-time Pay: $52,640.00 - $76,396.00 per year Benefits: • Dental insurance • Flexible schedule • Health insurance • On-the-job training • Vision insurance • Work from home Shift: • Day shift Work Location: Remote Apply Job!