Scheduler/Customer Service Rep (in-person)

Scheduler / Customer Service Representative Company: Protection Termite Control Location: On-site – 7155 W Campo Bello Dr, Suite B160, Glendale, AZ 85308 Start Date: Saturday, June 7th Why Join Us? Protection Termite Control is a small, family-owned Christian business serving the entire valley with pest and termite control services. We are looking for a full-time Scheduler/Customer Service Representative who is detail-oriented, reliable, and eager to grow with our team. Compensation & Benefits: • Base pay + overtime opportunities • 401(k) with company match • Paid Time Off (PTO) • Life Insurance • Short-Term Disability • Accident Insurance • Vision & Dental coverage • Company-provided training • Overtime pay after 40 hours • Direct deposit available Schedule: • Monday – Friday: 8:00 AM – 5:00 PM (on-site) • Weekends: Required on a rotating basis (remote after training) • **Weekend shifts are a maximum of 3 hours total What You’ll Do: As a Scheduler/Customer Service Representative, you will: ✅ Handle incoming phone calls and emails, assisting clients until their concerns are resolved ✅ Perform data entry with high accuracy (an eye for detail is a must!) ✅ Schedule technicians throughout the valley (knowledge of the Phoenix area is helpful) ✅ Ensure all technician schedules are ready for the next day ✅ Maintain strong attendance and reliability as part of our small, dedicated team What We’re Looking For: ✅ Experience: Minimum of 1 year in an office or customer service setting ✅ Knowledge of the greater Phoenix area (preferred) ✅ Self-motivated and able to set and meet goals independently ✅ Strong attention to detail and accuracy in data entry ✅ Typing speed of at least 40 WPM with 90-100% accuracy (typing test required) ✅ Tech-savvy—must navigate multiple programs, windows, and browser tabs with ease ✅ Reliable and consistent attendance ✅ Ability to work independently and as part of a team ✅ Bilingual in Spanish & English (preferred, but not required) ✅ Reliable transportation ✅ Must pass a background check in accordance with local laws/regulations About Us: Protection Termite Control is a family-owned and operated business specializing in general pest and termite control. We value teamwork, reliability, and a commitment to providing excellent service. We’re looking for someone with leadership potential, a sales mindset, and a desire to grow with our company. Located near Arrowhead Mall in Glendale, AZ Ready to apply? We’d love to hear from you! Job Type: Full-time Pay: From $17.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee assistance program • Employee discount • Life insurance • Paid time off • Vision insurance Schedule: • 8 hour shift • Monday to Friday • Weekends as needed Work Location: In person Apply Job!