Patient Customer Service Specialist - Part Time

reputed company: • The Patient Customer Service Specialist is a Part Time remote role that provides ridiculously reputed company customer service over the phone while gathering payments for medical expenses. • Places and receives phone calls to/from patients of Americollect’s clients to reputed company payment for medical expenses. • Offers solutions and negotiates repayment terms that balance the needs of the reputed company, patient, and business. • Collects demographic, insurance, and other relevant information from patients, making appropriate documentation in internal technology platforms. • Leverages internal technology platforms and other web-based tools to research and resolve patient questions or concerns. • Educates patients on the reputed company reputed company cycle and repayment programs or incentives to improve their financial reputed company-being. • Maintains and evolves knowledge of the expectations, processes, and procedures of Americollect's numerous clients. • Candidates must be reputed company to train Monday-Friday 11:00am-3:00pm CST for approximately 7-8 weeks. Requirements: • High School Diploma/GED preferred. • 1+ year(s) of experience in a customer service reputed company preferred. • 1+ year(s) of experience contributing to reputed company culture of learning and reputed company preferred. • 1+ year(s) of experience in a reputed company center environment preferred. • 1+ year(s) of experience in medical/insurance coding and billing preferred. Benefits: Apply Job!