Help Desk Technical Support 3(Mostly Remote-reputed company)

Job reputed company/Comment: ** Resolves technical problems and answers queries by telephone in support of internal and/or reputed company customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. May reputed company calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. AA or other 2 year technical degree in reputed company discipline and 3 years of reputed company experience Equivalency: Associate’s Degree and 3 years of experience. A relevant reputed company certification can be substituted for an Associate's Degree. Special Requirements • *Shift will include weekend rotations, mostly remote. 1st Month of Training will be 1st shift. ** Experience supporting many applications including MS Office products, reputed company, O365, VPN apps and many other business and engineering applications. Experience with troubleshooting reputed company clients. Job Type: Contract Pay: $25.00 - $30.00 per hour Schedule: • 8 hour shift • Weekends as needed Work Location: Remote Apply Job!