Support College Program At Home Advisor - California State University Sacramento

Join Apple as a Support College Advisor, providing exceptional customer service and technical support. Your Role: Key responsibilities include: • Engaging with customers to provide step-by-step solutions. • Supporting Apple products like iPhones, iPads, and MacBooks. • Delivering world-class customer service and technical support. • Using technical expertise and creativity to meet customer needs. • Participating in five weeks of full-time paid training. About You: Candidates should have: • Enrollment in a U.S. university through December 2027 or later. • A quiet home workspace with specific internet requirements. • Availability for 20 weekly hours post-training. • A minimum typing speed of 40 WPM. • A GPA of 2.7 or higher. • Preferred majors in Business, Communications, Computer Science, or Engineering. • Passion for customer service and technical troubleshooting. Compensation & Benefits: • Base pay between $23.00 and $27.50/hr, with most new hires starting at $23.00. • Participation in Apple’s stock programs and discretionary bonuses. • Comprehensive medical and dental coverage, retirement benefits, and employee discounts. • Reimbursement for educational expenses related to career advancement. Training & Development: Apple provides comprehensive training and resources to support ongoing growth and career development. Career Progression: Opportunities for career advancement as skills and experience grow within the role. How to Apply: Complete a pre-employment assessment, background check, and initial training. This job may close before the stated closing date, you are encouraged to apply as soon as possible Report this job Apply Job!