Benefits Call Center Representative

Description: • As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. • Calls can range from healthcare benefits, retirement benefits and additional employee perks. • You will manage a steady volume of incoming calls from customers while navigating through multiple systems. • Our call center associates are members of a supportive team. • Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. • Your punctuality and dependability are key to our clients’ success. • Conduent offers opportunities for advancement with an outstanding benefit package. • Would you enjoy being part of a team that makes a difference in people’s lives? • Do you love helping people solve complex problems and delivering solutions? Requirements: • Previous customer service and/or call center experience • Keyboarding and MS Office proficiency • Excellent communication skills • Extensive experience with typing and keyboarding • Great problem-solving skills • Ability to effectively multi-task • High school diploma or GED • Experience working with healthcare and employer benefits is highly preferred • Willing to work a shift between the hours of 8AM-6PM, Monday-Friday • Ability to successfully complete a mandatory paid training program • Ability to successfully pass a criminal background check and drug test (THC included), background check may potentially include employment and education verification • Must be 18 years of age or older • Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) • Must have the ability to connect with an ethernet cable to a modem/router • Live in one of the following states: AL, AR, AZ, CO, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY Benefits: • Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work! Apply Job!