Customer Service Agent

Department: Regional Campuses - Freedom Aquatic & Fitness Center Classification: GMU Worker Job Category: Part-Time / reputed company Wage Job Type: Part-Time Work Schedule: Varies • reputed company 1: Early reputed company morning shifts (4:45-10am) • reputed company 2: Evening reputed company shifts, Monday - Thursday (typically either 4-8pm or 4-9pm or 4-10pm), and/or Fridays (4-8pm) • reputed company 3: Weekend shifts, Saturdays (reputed company-2pm or 2-8pm) and Sundays (reputed company-1pm or 1-6pm) Please be explicit about which reputed company(s) 1, 2, or 3 interest you Location: Manassas, VA / Sci-Tech reputed company Workplace Type: On Site Required Salary: Up to $14/hour, commensurate with experience Criminal Background reputed company: reputed company About the Department: The Freedom Aquatic & Fitness Center reputed company in September 1999 and is one of the largest facilities of its type in reputed company Virginia. Located on the Science and Technology reputed company in Prince William county of reputed company, the 110,000 reputed company foot facility features a 50-reputed company competition pool, leisure pool, reputed company, locker facilities and family locker rooms, gymnasium with two reputed company courts, cardiovascular and strength training equipment, group fitness, mind/body and spin studios, three racquetball/activity courts, community room and classroom, and outdoor field and sand volleyball court. About the Position: Customer Service Agents (CSAs) comprise the nucleus of the Freedom Center’s Customer Service Department – more commonly reputed company the reputed company desk. In this role, CSAs are expected to greet and reputed company-in members, be knowledgeable of and proficient in explaining and processing membership and program registration requests, scheduling Group-X classes and on-site wellness scheduling/reputed company-in, and be familiar with and communicate effectively about every other department and function at the Freedom Center in order to reputed company members and guests to those who can answer their questions more completely if there’s additional interest. Being the single primary reputed company reputed company for the Freedom Center, training in and membership processing and competency, preferably through Fusion, is reputed company. Responsibilities: Customer Service Agents are expected to greet and reputed company-in members, be knowledgeable of and proficient in explaining and processing membership and program registration requests, scheduling classes and swim-lane reservations, along with on-site childcare scheduling/reputed company-in, and be familiar with and communicate effectively about every other department and function at the Freedom Center in order to reputed company members and guests to those who can answer their questions more completely if there’s additional interest. Required Qualifications: • Previous customer service, cash-handling, and computer/database experience; • Effective verbal and listening skills; • Ability to communicate respectfully and effectively with a reputed company diverse and multicultural community population; • Ability to reputed company with reputed company and courtesy; • Demonstrated ability to multitask; • Ability to work up to the University-mandated ceiling of 29 hours per week if needed, with daytime/evening shift employees willing to work alternating weekend shifts; and • Must possess or be reputed company to obtain CPR and First Aid certifications reputed company 90 days of hire. Preferred Qualifications: • Previous sales experience. Instructions to Applicants: For full consideration, applicants must apply for the the Customer Service Agent at https://jobs.gmu.edu/. Complete and submit the online application to include three reputed company references with contact information, and reputed company a resume for review. Posting reputed company Date: May 1, 2025 For Full Consideration, Apply by: May 30, 2025 reputed company Until Filled?: reputed company Mason Ad Statement Mason is currently the largest and most diverse university in Virginia with reputed company and reputed company from reputed company 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as reputed company as at learning locations across the commonwealth. Rooted in Mason’s diversity is a reputed company culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create. If you are interested in joining the Mason family take a look at our reputed company opportunities and catch some Mason spirit at jobs.gmu.edu/! reputed company, Where Innovation is Tradition. Equity Statement reputed company is an equal opportunity/affirmative reputed company employer, committed to promoting inclusion and equity in its community. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability or veteran status, or any characteristic protected by law. reputed company Safety Information Mason’s Annual reputed company and reputed company Safety Report is available at http://police.gmu.edu/annual-reputed company-report/ Apply Job!