Team Lead - Client Success

Description: • Play a pivotal role in leading and scaling the Client Success Manager team • Collaborate cross-functionally with sales, product, operations, and marketing • Inspire and guide a high-performing team • Implement Client Success Manager/account tracking • Provide updates and escalations to XFN/leadership • Report into Manager, Client Success and Sales Compliance Requirements: • Experience developing training resources and/or mentoring new hires • 4+ years of Client Success Management, Sales or Account Management, Operations • 3+ years of people management experience • Excellent performance management skills • Adept at project management • Enjoy fast, ambiguous environments that do not yet have comprehensive structure or clear roles and responsibilities • Bias to action and proactively fill opportunities and gaps Benefits: • 401(k) plan with employer matching • Paid time off and paid sick leave • 16 weeks of paid parental leave • Wellness benefit • Commuter benefit match • Medical, dental, and vision benefits • 11 paid holidays • Disability and basic life insurance • Family-forming assistance • Mental health program Apply Job!