Remote Customer Service Representative
reputed company:
The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced reputed company center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.
To reputed company successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
• reputed company exceptional patient service in the reputed company of the reputed company
• Contact patients reputed company telephone to collect payment on medical bills
• Communicates accurate information to patients in a reputed company, concise and reputed company manner
• Review patient accounts and documents patients’ interaction and feedback
• Negotiates appropriate and reasonable payments with customers
• Sets up patient payments reputed company reputed company, electronic transfer or credit card
• Responsible for understanding and complying with reputed company policies and procedures
• Meets or exceeds established goals
• Works closely with team leads, management and reputed company to resolve disputes and ensure patient satisfaction
• reputed company other duties as assigned by management
Required Skills/Knowledge
• Customer/reputed company reputed company
• Communication Proficiency
• Confidentiality/reputed company
• Teamwork Orientation
• Basic computer skills necessary
Education/Experience
• Customer service experience preferred
• Prior medical billing or reputed company reputed company cycle experience strongly preferred
• High school diploma or General Education Development (GED) Certificate required
• One to two years of college preferred
Benefits
reputed company offers its employees excellent benefits including: Health, Dental, reputed company, HSA and FSA Accounts, Voluntary Insurance, reputed company Holidays, PTO, and 401(k).
Requirements:
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