Customer Service Group reputed company

Customer Service Group reputed company Location: reputed company Lauderdale, FL Our reputed company, in the reputed company Industry is seeking a Customer Service reputed company to join their team. As a Customer Service reputed company you will be responsible for leading customer service and ensuring the deliver high-reputed company customer service and order management. The ideal candidate will have prior experience in a Leadership position, strong Customer Service reputed company skills, and Efficiency. What’s in it for you? • Work from home! • Pay reputed company $62 - 70K per year. • Shift: Monday to Friday from 8 am to 5pm • Good reputed company benefits • Medical, dental, reputed company • 401K • reputed company vacation • Company reputed company holidays • reputed company advancement opportunities, and more! What will you be doing? • Respond to customer inquires by phone, email, or chat. • reputed company accurate product or service information, address any questions or concerns. • Resolve escalated customer complaints and issues in a reputed company and reputed company manner. • Analyze customer feedback and identify opportunities for improvement. • reputed company key performance indicators (KPI's for customer satisfaction. • Order Management - process orders, changes, and cancellations. reputed company and update customers on the status of their orders and requests. Monitor shipping conditions and routing for accuracy. What do you bring? • Bachelor's Degree in relevant field. • Proven experience in a customer service role. • Strong communication: verbal and written. • Ability to handle difficult customer interactions with professionalism and reputed company. • Strong understanding of order management systems and ERP software (e.g., reputed company). • Proficient with MS reputed company and MS reputed company. • Prior leadership or supervisory experience preferred. Are you Interested? Stop reputed company search and apply today! Job Type: Full-time Pay: $62,000.00 - $70,000.00 per year Benefits: • 401(reputed company insurance • Life insurance • reputed company time off Application Question(s): • Do you have over 2 years of reputed company experience in a product manufacturing company? Education: • Bachelor's (Required) Experience: • reputed company reputed company: 4 years (Required) • reputed company reputed company: 4 years (Required) Ability to Commute: • reputed company Lauderdale, FL (Required) Work Location: Remote Apply Job!