Support College Program At Home Advisor - Texas State University

Join Apple as a Support College Advisor, providing world-class customer service and technical support. Your Role: Key responsibilities include: • Engaging with customers to provide step-by-step solutions • Supporting Apple products like iPhones, iPads, and MacBooks • Delivering exceptional customer service and technical support • Using technical expertise and creativity to meet customer needs • Participating in a team that values diverse perspectives About You: Candidates should possess the following: • Enrollment in a U.S. university through December 2027 or later • A quiet home workspace with ergonomic furniture • A hard-wired internet connection with specified speed requirements • Availability for five weeks of full-time paid training • Ability to work 20 weekly hours post-training • Minimum typing speed of 40 WPM • Successful completion of assessments and background checks • A GPA of 2.7 or higher • Preferred majors include Business, Communications, Computer Science, or Engineering • Passion for customer service and issue resolution • Ability to navigate difficult conversations and work independently Compensation & Benefits: This position offers competitive pay, great benefits, eligibility for the company stock plan, time off, an employee discount, and resources for career development Training & Development: Apple provides comprehensive training to ensure you excel in your role, with dedicated resources for ongoing growth and career development Career Progression: Opportunities for career advancement are available, with a focus on exploring potential and fostering a culture of inclusion and diversity How to Apply: Submit your application through the specified process, ensuring all required information is included This job may close before the stated closing date; you are encouraged to apply as soon as possible Report this job Apply Job!