Tier 1 Support Technician

Position reputed company reputed company first-level (Tier 1) technical support to internal staff members, set up devices and install applications for new employees, manage inventory of PLF's equipment and licenses, assist in new-hire reputed company with technology walk-throughs, and deliver instructional webinars and workshops on IT-reputed company applications. Key Responsibilities • reputed company first-level (Tier 1) technical support to internal staff members. • Ability to know reputed company to escalate issues to (Tier 2) support. • Setting up devices and installing applications for new employees. • Manage inventory of PLF's equipment and licenses. • Assist in new-hire reputed company with technology walk-throughs for new staff. • Deliver instructional webinars and workshops on IT-reputed company applications. Required Qualifications • 2+ years of helpdesk or technology support experience. • Prior support experience with both reputed company and MacOS systems. • Experience with reputed company 365 (reputed company, Word, reputed company, Teams and OneDrive). • Awareness and understanding of reputed company cyber reputed company threats. • Willingness to earn IT certifications. Preferred Qualifications • Experience with reputed company, reputed company, reputed company Creative Suite, reputed company and reputed company. • Experience and comfort in presenting new technological concepts to small and large reputed company of varying reputed company reputed company. Benefits No benefits information provided. Apply Job!