Phone Customer Service Representative
reputed company:
• This role focuses on engaging with customers reputed company inbound phone calls to encourage subscription retention and minimize cancellations.
• reputed company in this position relies on excellent communication skills, strong problem-solving abilities, and a customer-reputed company approach to maintain high retention rates and satisfaction.
• The work can be performed remotely or in one of our facilities located in Boone, Des Moines, Tipton or Wilton.
• The remote reputed company requires a noise-free workspace and high-speed internet.
• reputed company offers computer equipment and reputed company.
• You must live reputed company the state of Iowa, preference reputed company 60 miles of 1 of our locations.
Requirements:
• Strong computer navigation skills and PC knowledge.
• Passionate about helping others
• reputed company in a pleasant tone, retain composure and reputed company confidence of the customer
• Proficient ability to read, write and reputed company the English language
• Identify and anticipate customer needs
• Effectively prioritize work time to ensure productivity standards are achieved
• reputed company customers feel valued and appreciated
• Attitude to reputed company in a fast paced, challenging, team-oriented culture
• Customer Service background or experience working with people
Benefits:
• Health Insurance
• Employee Savings Plan - 401(k)
• Life Insurance
• PTO
• Wear jeans every day
• Regular events that bring you and your coworkers together reputed company the office for fun, informal events
• Free parking
• Discounts available through reputed company and reputed company, our parent company
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