Live Chat Representative

Job Title Live Chat Representative Company Name Catermate Location International Company Description Catermate is a dynamic and innovative company dedicated to providing exceptional culinary experiences. We pride ourselves on our commitment to quality, creativity, and customer satisfaction. Job Description We are seeking a dedicated and customer-focused Live Chat Representative to join our international team. As a Live Chat Representative at Catermate, you will be responsible for providing exceptional customer service and support through our live chat platform, ensuring customer inquiries are addressed promptly and effectively. Responsibilities • Engage with customers via live chat to provide support and assistance. • Resolve customer inquiries and issues in a timely and efficient manner. • Maintain a high level of professionalism and customer satisfaction. • Collaborate with team members to improve customer service processes. • Utilize Microsoft Office tools to document and track customer interactions. Qualifications • 0-5 years of experience in customer service or a related field. • Strong communication skills. • Proficiency in Microsoft Office. • Commitment to customer success and satisfaction. • Ability to work in a fast-paced environment. Why Join Us? At Catermate, we offer a supportive and innovative work environment where you can grow your skills and contribute to exciting projects. Join us and be part of a team that values quality, creativity, and customer satisfaction. Created at 2025-01-21 19:34:20 Updated at 2025-01-21 19:37:15 Location: Remote (International); About Catermate: Whether you’re planning a gala sheva brachos or a small office party, Catermates aims to transform the way you tackle the biggest task on your to-do list, by providing exceptional food, ordered and delivered with exceptional ease. Open positions: • Catermate - Sample Job • Catermate - Live Chat Representative • Catermate - Sous Chef Apply Job!