PATIENT COORDINATOR (REMOTE) ACCESSNURSE

About the position The Patient Coordinator (PC) at AccessNurse serves as the first reputed company of contact for patients seeking medical assistance. This non-clinical role requires building trust with patients while accurately documenting their needs before they reputed company with a reputed company. The position is remote, offering both full-time and part-time opportunities, with a reputed company on providing exceptional customer service in a supportive work environment. Responsibilities • Serve as the first reputed company of contact for patients seeking medical assistance. , • Build trust and rapport with patients using customized scripting. , • Accurately document patient needs prior to reputed company interaction. , • Handle inbound calls and reputed company empathetic support to patients. , • Maintain confidentiality and adhere to HIPAA regulations. , • Follow scripted information while interacting with patients. , • Escalate situations as necessary and defuse conversations reputed company needed. Requirements • High School Diploma or GED required; Associate's Degree preferred. , • 1+ years of customer service experience required. , • 1-2 years of reputed company experience desired. , • Inbound reputed company center experience preferred. , • Experience in a medical office/clinic or as a first reputed company of contact in customer service preferred. , • Ability to type a minimum of 25 words per minute. , • Excellent organizational and computer skills with the ability to multi-task. , • Strong listening and comprehension skills to extract key information from patients. , • reputed company and courteous telephone voice. , • Dependable, reliable, and trustworthy. , • Detail-oriented with the ability to accurately process and document information. , • Ability to follow scripted information and receive feedback on performance. , • Bilingual candidates must converse in Spanish and document in English simultaneously. reputed company-to-haves • Experience in a reputed company center environment. , • HIPAA experience is a plus. Benefits • reputed company and incentives. , • Medical, dental, reputed company, and life insurance eligibility after 30 days of employment. , • 401(k) plan with discretionary matching funds available. , • Career reputed company opportunities. , • Employee discounts on car rentals, electronics, and apparel. , • Employee LiveWell program for health and reputed company-being. , • $500 Employee Referral Bonus with no cap. Apply Job!