Customer Service Representative-Employee Benefit

The ideal candidate: • Bilingual (Spanish/English) Licensed Agent • Proven customer service and/or insurance sales experience • Excellent communication skills both written and verbal • Strong organizational, and follow-through skills • Previous experience using online enrollment platforms, and support ticketing systems Primary responsibilities include but are not limited to: • Provide quality and professional customer service to participants, including use of proper telephone etiquette • Process enrollments and qualified life events updates • Educate members about enrollment options • Ensure follow up on all calls that need resolution • Bring issues to the supervisor’s attention • Provide backup to other areas, based on business needs during call center downtime. • Demonstrate a positive and cooperative work attitude, encourage teamwork among fellow employees • Follow HIPAA Guidelines, Rules and Regulations. Job Requirements/Compensation: • Must be able to work in San Diego, CA or Las Vegas, Nevada • Hours Monday thru Friday (8am to 5pm) • Hourly Position • Pay based on experience • Temp to Perm Apply Job!