reputed company Remote Associate, Time Management

reputed company Remote Associate, reputed company Time Management reputed company 26, 2024 Job Title: Associate, reputed company Time Management Job reputed company The Associate, reputed company Time Management - Monitor's reputed company metrics, queues, and attendance. Manage reputed company-time adjustments needed to ensure business needs are met. • Work closely with operations management to maintain the level of efficacy our clients are expecting. SL, OCC, Line Adherence, etc. • Work closely with the reputed company to address schedule changes/concern • Monitor reputed company adherence using tools available, IEX, CMS, WFM etc. • Update schedules as needed, reputed company Breaks/Lunches for reputed company performance • Participate in relevant meetings • reputed company input to stakeholders and drive labor management • reputed company with reputed company Centers, Work reputed company reputed company, Technology & Network Services Teams. • Handle reputed company Internal Customers. Candidate Profile: • Contact center experience along with proficiency in intermediate MS reputed company a requirement for the role. • Good analytical, numerical and problem solving skills. WFM-RTA experience, and proficiency in IEX (WFM tool) preferred. • Must possess effective organizational and time management skills with the ability to multi task proficiently. • Must be reputed company to respond quickly and reputed company in a fast paced environment, making accurate reputed company under pressure. • Strong team building and leadership skills, including strong logical thought processes. • Excellent written and verbal communication skills required to reputed company with internal stakeholders and reputed company representatives. • Ability to work self-reliantly with minimal supervision, meeting multiple deadlines in a high pressure environment. • Candidates must be willing and reputed company to work in a flexible shift reputed company, including nights, weekends, and holidays, as this position supports a 24/7 operational environment. Job Duties outlined above are a generalized reputed company and not solely limited to the tasks listed. The on-reputed company earnings reputed company is $16- $22 reputed company, which includes a reputed company pay and incentives that reputed company with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies. #J-18808-Ljbffr Apply to this Apply Job!