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Part-time Customer Service Representative

Remote, USA Full-time Posted 2025-11-03
Part-Time Customer Service Representative Location: Alpharetta, GA Company: Midway Self Storage Pay: $13 – $15 per hour Midway Self Storage, a locally owned and operated self-storage facility in Alpharetta, GA, is seeking a reliable and customer-focused Part-Time Customer Service Representativeto join our team. This is an excellent opportunity for college students, teachers, or active retirees looking for flexible part-time work in a friendly, low-stress environment. About the Role: • Schedule: Saturdays 9:00 AM – 6:00 PM and Sundays 12:00 PM – 6:00 PM • Additional Availability: Opportunity to work extra days as needed • Preferred: Applicants with open availability are strongly encouraged to apply. • Commitment: We are looking for someone interested in a long-term role with our company. • Environment: Office setting with some outdoor duties; must be comfortable around dogs • Location: On-site at 105 Mauldin Drive, Alpharetta, GA 30004 • Ideal Commute: Candidates should live within 20 minutes of the facility Key Responsibilities: • Provide exceptional customer service to all clients • Rent storage units and parking spaces; upsell merchandise • Handle payments in person and over the phone • Maintain accurate and detailed customer account notes • Report customer and property issues to the property manager • Clean vacated units and maintain overall property cleanliness • Perform lock checks and walk the property (up to 1–2 miles/day) • Assist the property manager with various tasks and projects What We’re Looking For: • Positive, upbeat attitude and outgoing personality • Strong customer service and communication skills • “Customer first” mindset with the ability to work independently • Strong time management, attention to detail, and organizational skills • Proficient computer skills and the ability to quickly learn new systems • Ability to follow both written and verbal instructions Requirements: • Minimum 1 year of customer service experience • High school diploma or GED required; college degree preferred • Valid driver’s license and reliable transportation • Ability to pass a background check • Must be able to lift up to 25 lbs without assistance Why Join Midway Self Storage? • Friendly and supportive local management • Flexible, predictable part-time schedule • Opportunity to make a real impact in a small, community-focused business • Long-term opportunity in a stable, well-established company To Apply: Submit your resume and a short message outlining your availability through Indeed Job Type: Part-time Pay: $13.00 - $15.00 per hour Expected hours: 15 per week Benefits: • Flexible schedule Shift: • 8 hour shift • Day shift Ability to Commute: • Alpharetta, GA 30004 (Required) Work Location: In person Apply Job!  

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