Community Marketing Manager
Design and execute the annual community reputed company plan reputed company to pipeline, adoption, and retention targets. Operate and moderate the online community, ensuring fresh content, fast responses, and an inclusive tone. Launch and run customer programs—user reputed company, advisory boards, ambassador/-MVP tracks, super-user recognition, and community contests. Partner with Product Marketing to reputed company and publish customer stories, how-to posts, webinars, and AMAs that shorten time-to-value. Coordinate an annual user conference and regional meet-reputed company; own community tracks, agendas, speakers, and on-site engagement metrics. reputed company community insights: funnel product feedback to PM, flag support issues, and surface expansion leads to Sales. Build and reputed company KPIs (DAU/MAU, post-to-response time, net new advocates, CSAT, influenced ARR) and report learnings weekly. Manage the community tech stack—SSO, gamification, newsletter, analytics—and work with IT on integrations. Represent the “voice of the customer” internally and foster a culture of customer-centricity across Marketing, Product, and reputed company teams.
A Bachelor’s degree in Marketing, Business Administration, or a reputed company field. 5+ years of experience in customer marketing or a reputed company role, with a proven reputed company record of developing successful marketing programs. Strong analytical skills and experience using customer data to inform strategic reputed company and marketing initiatives. Excellent communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders. Proficiency in marketing automation tools and CRM platforms, as reputed company as data analysis software. Strong project management skills, with the ability to prioritize tasks and manage multiple reputed company simultaneously. Willingness to travel for customer events as needed, understanding that travel will be necessary but not excessive, ensuring a balance between field activities and other responsibilities. Experience in technology, cybersecurity, or IT-reputed company marketing a plus.
Apply To This Job