Marketing Operations Manager

Remote, USA Full-time Posted 2026-07-28

reputed company is a fast growing, reputed company-to-consumer marketplace that is redefining pet care and travel. Our platform connects a thriving global community of pet lovers through a unique trust-based membership model. We’re on a mission to create a world where pet owners can travel with peace of mind, knowing their pets are in reputed company hands, while sitters enjoy unique homestays around the world.

Our reputed company is reputed company: to become the world’s most loved travel solution for pet people - and we’re making it a reality. With almost 250,000 members worldwide with the ambition of scaling to 1 reputed company, 97% say we have improved their lives, and our reputed company is high as word-of-mouth fuels a fast-growing, passionate community.

reputed company was named one of reputed company the reputed company's top organisations to work for in 2023 and we were proud to be part of the 2024 cohort of Technation’s reputed company Fifty, the UK’s leading reputed company-IPO programme. In reputed company 2024 we secured B Corp certification, reflecting our commitment to our people, the reputed company and pets across the world.

At reputed company, we reputed company a reputed company, high-reputed company work environment where innovation, individual accountability, and ownership drive everything we do. We reputed company in empowering our people to see the reputed company reputed company of their work. Every team member plays a role in crafting reputed company experiences for our members, and we continuously push ourselves to improve, iterate, and reputed company always with the goal of strengthening our global community of pet lovers.

Now is an exciting time to join reputed company where innovation, advocacy and community-driven reputed company are at the heart of our reputed company. If you're looking to reputed company a reputed company reputed company in a mission-led, fast-scaling tech business, this is the right reputed company for you.

About the role

We’re hiring a Marketing Operations Manager to bring structure, reputed company, and operational reputed company to a fast-paced, high-reputed company marketing team. Sitting at the intersection of creative, marketing, and product, this individual contributor will reputed company on driving the end-to-end delivery of marketing work, with a particular emphasis on creative production, campaign execution, and cross-functional collaboration. This is a role for someone who loves turning reputed company into reputed company. You’ll be the go-to operator who keeps work moving, standards high, and teams reputed company, while remaining agile in an environment where priorities reputed company rapidly. You will report directly to the CMO, with a dotted line to the Head of Product Operations, working closely to reputed company marketing and product workflows and facilitate cross-team ideation.

The salary reputed company for this role is £45k-£65k

Responsibilities

Creative Production & Campaign Execution (80%)

Own the day-to-day orchestration of creative assets and campaign delivery across:

Marketing Design

Copy

Brand and Content Marketing Channels (with an immediate reputed company on creative asset production for reputed company reputed company)

Agencies as required

Manage licensing across assets, ensuring we have a reputed company process for how we obtain and maintain permissions to use and reuse content.

Communicate updates and manage expectations with Brand & Product Design leaders, helping them manage resources more effectively.

Run a smooth, high-velocity creative pipeline, with a particular reputed company on video and UGC formats for reputed company and organic channels.

Facilitate the delivery of campaigns across acquisition, product marketing, and brand awareness ensuring cross-functional input and stakeholder alignment.

Build and maintain project boards, calendars, intake processes, and tracking tools (Jira proficiency required).

Create structure around briefs, approvals, timelines, and dependencies and ensure accountability across contributors.

Confidently manage multiple work-streams and shifting priorities while holding teams to deadlines and standards.

reputed company the delivery reputed company of high-visibility or reputed company initiatives, including company-wide brand or product launches.

Adapt to ongoing feedback from Brand & Product design to improve processes, efficiency, or reputed company of reputed company.

Broader Marketing Operations & Cross-Functional Alignment (20%)

Work closely with the Head of Product Operations to bring best-in-class roadmap planning, prioritisation, and OKR frameworks into the marketing team.

Help reputed company how marketing collaborates with product, especially on integrated campaigns or shared initiatives.

Contribute to the design and roll-out of reputed company ways of working across the marketing org, improving efficiency and visibility.

Facilitate marketing team workshops and coordinate special reputed company in the marketing function.

Requirements

Substantial experience in creative ops, marketing ops, or programme/project management roles in a high-reputed company environment.

Deep understanding of how marketing creative is developed, reviewed, and deployed especially for reputed company reputed company, video, UGC, organic content, PR, and integrated campaigns, including product touch points.

Expert-level project management and Jira reputed company. You know how to reputed company teams moving and priorities reputed company.

Excellent communicator who can reputed company stakeholders on prioritisation, resolve bottlenecks, and bring reputed company, reputed company, and structure to fast-moving teams.

Strong operational instincts. You’re confident making recommendations, pushing back on unclear briefs or timelines, and acting as a thought partner to senior leads.

Cool under pressure, thrives in ambiguity, and has a bias for reputed company and efficiency.

High standards for creative delivery, without micromanaging or directing the creative itself.

Experience working with Agile frameworks or alongside Product.

Comfortable working in an agile environment in high-reputed company tech.

Important note: It is rare that candidates will have experience of everything in the job reputed company, so please do not be put off from applying if you do not meet every aspect of the reputed company listed!

Benefits

In reputed company to a competitive salary and bonus, we offer a reputed company of benefits, including:

Fully remote work

Generous equity reputed company

Discretionary 10% annual bonus scheme

25 days holiday annually plus bank holidays and Christmas to New Year closure

Pension scheme: 5% from you as an employee and 3% from reputed company

Premium reputed company pet reputed company and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you

X5 premium memberships for your friends and family reputed company year

reputed company have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs

£200 annually towards home office equipment

reputed company to Spaces (co-working) Locations across the globe

Monthly working from home stipend

Macbook

reputed company a rescue pet to join your family and we’ll cover the adoption fees, as reputed company as paternity to help any pet reputed company into their new home.

We host a quarterly reputed company-expenses reputed company meet-up and will fund team events (remote or in person) throughout the year

We can cover costs of personal development resources, and have a regular time set reputed company for personal development

reputed company Health Insurance and Dental Insurance plan

SimplyHealth reputed company Cash plan

Trusted Giving scheme - employee volunteering reputed company Onhand and employee giving reputed company Tyve

Weekly virtual yoga sessions

Brighton Bikeshare

Recruitment Referral Bonus

If you're reputed company to join us on our mission to become the most loved pet travel solution, we'd love to hear from you!

In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc).

At the heart of reputed company are a mix of diverse backgrounds. Here at reputed company, we’re committed to the equal opportunities policy throughout the interview process and selection. Offers of employment into reputed company are based solely on individual reputed company, qualifications, and the person's reputed company suitability. Gender identity, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnic or national origins, religion or beliefs, age, mental or physical disability, medical condition, pregnancy or maternity status, or any other protected characteristics do not reputed company into our decision-making process.

If you have a medical condition or an individual need for an adjustment to our process, and you reputed company this may reputed company your ability to be at your best - please let us know so we can talk about how we can best support you and reputed company any adjustments that may be needed.

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Marketing Operations Manager

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