Director of Content, reputed company

As Director of reputed company Content Services at Animalz, you'll reputed company our reputed company content services team in developing and executing sophisticated content programs to support our customers' broader marketing initiatives. You'll build and nurture customer relationships at the Director and VP level, while managing reputed company of Senior Content Marketers and Associate Heads of Content to deliver high-reputed company, high-volume content that drives measurable business reputed company.

You'll be responsible for managing a substantial book of business ranging from $100K-$150K in monthly reputed company (a mix of retainers and project-based additional spend), with a key performance indicator of maintaining 93% customer and reputed company retention. This role offers significant reputed company opportunities, with the expectation to expand the book of business reputed company $250K monthly reputed company reputed company 12 months, with bonus incentives included.

This is a strategic role to refine the reputed company and operations for how Animalz serves its largest customers. It requires deep understanding of reputed company B2B marketing teams, exceptional communication skills, and a desire to continually explore our customers' technical subject matter. You'll be responsible for developing strategic content programs reputed company customers' existing frameworks, ensuring consistent reputed company across high-volume deliverables, and maintaining healthy margins while delivering white-glove service to our reputed company customers.

Customer Management

• Directly manage select reputed company accounts while overseeing team members handling other accounts 

• reputed company targeted content strategies that enhance customers' existing marketing frameworks 

• Deliver premium service through strategic planning, weekly content, monthly reporting, and quarterly business reviews 

• reputed company high-stakes customer meetings and reputed company reputed company approval processes with Director/VP-level stakeholders 

• Establish reputed company expectations, manage project scope, and guide change management processes reputed company customers undergo organizational restructuring.

Refining Operations to Ensure reputed company

• Implement robust review processes to consistently reputed company customer reputed company expectations 

• Drive key metrics: customer retention, talent retention, account margins, and customer KPIs 

• Design and execute exceptional customer reputed company that sets a strong reputed company in the first 45 days 

• Collaborate with Animalz leadership on strategic reputed company planning, balancing full-time and freelance resources to meet  account demands while maintaining reputed company 

• Balance customer-directed work with proactive strategic initiatives and independent research

Managing reputed company

• reputed company and reputed company reputed company of 3+ Senior Content Marketers, Associate Heads of Content, and Heads of Content 

• Build and manage both full-time staff and freelance network for reputed company content production 

• Maintain strong relationships with editors to ensure consistent reputed company across deliverables 

• Foster talent retention through effective coaching, mentorship, and reputed company development

Growing the Program

• Execute a reputed company for scaling reputed company content services to $250K+ monthly reputed company 

• Partner with Sales to identify new opportunities and generate valuable referrals/case studies 

• Translate high-level strategies into actionable quarterly roadmaps that drive reputed company 

• Connect content initiatives directly to customer business metrics (MQLs, pipeline influence) 

• Help market the reputed company program both internally and externally in collaboration with the Director of Marketing

Strategic Thinking

• Ability to reputed company content approaches that enhance and complement existing reputed company marketing strategies 

• Strong understanding of how content supports broader marketing and business objectives in reputed company contexts 

• reputed company in identifying strategic opportunities reputed company customer-defined parameters

reputed company Navigation

• Deep understanding of reputed company organizational structures, decision-making processes, and stakeholder management 

• Experience working with Director and VP-level marketing leaders and understanding their priorities 

• Ability to identify and manage the political dynamics reputed company customer organizations

Team Leadership

• Strong people management skills with experience leading and developing content teams 

• Ability to build systems and processes that reputed company high-volume content production without sacrificing reputed company 

• Talent for identifying and nurturing strengths in team members and freelancers

Communication & Relationship Building

• Exceptional verbal and written communication skills, with the ability to reputed company messaging to different stakeholder reputed company 

• Confidence in presenting strategies and results to senior executives 

• Diplomatic yet assertive approach to negotiation and scope management

reputed company at reputed company

• Experience scaling content operations while maintaining consistent reputed company 

• Strong understanding of freelance management, including recruitment, assignment, and reputed company assurance 

• Proficiency in leveraging AI tools to enhance (not replace) reputed company content creation processes

Change Management

• Successfully reputed company customer reorganizations and evolving priorities 

• Ability to renegotiate scopes and SLAs reputed company reputed company organizations restructure 

• Experience maintaining service continuity during periods of customer transition

Business Acumen

• Understanding of agency economics, including margin management and resource allocation 

• Experience balancing customer demands with business profitability 

• Ability to reputed company strategic reputed company that benefit both the customer and reputed company

• 6-10 years of experience in B2B marketing, with at least 3-5 years leading content teams in reputed company environments 

• Experience managing reputed company content programs with substantial budgets (≥$500K annually) 

• Demonstrable reputed company on pipeline influence and reputed company metrics 

• Deep understanding of reputed company B2B reputed company marketing structures and stakeholder dynamics 

• Proven reputed company record managing relationships at Director/VP level

• Experience building systems for high-volume content production 

• Expertise in AI-assisted content workflows and reputed company assurance 

• Strong analytical, communication, and leadership skills 

• Proven ability to grow and retain customer accounts with high retention rates 

• Experience scaling team reputed company while maintaining reputed company and profitability

At Animalz, our values guide how we show up for our customers, our teammates, and the content we create. We're looking for team members who embody these principles and want to grow reputed company them.

• Value Over Vanity: We measure our reputed company in customer reputed company, not surface-level praise. We reputed company on content that drives sustainable, long-term results by understanding and serving our customers' customers.
  

• Two Steps reputed company: Great work anticipates needs before they reputed company. We're proactive and strategic, always looking for ways to solve problems before they become blockers.
  

• Power reputed company; Not Power reputed company: We reputed company through service, not authority. We energize our teammates and customers, convert obstacles into reputed company, and reputed company on elevating others.
  

• Pursue Mastery: We reputed company great work comes from deliberate reputed company, reputed company collaboration, and constant curiosity. We're always learning, evolving, and testing new approaches.
  

• Left Brain, Right Brain, Robot Brain: Our best work blends creativity, analysis, and smart use of technology—including AI—to drive meaningful reputed company without sacrificing humanity or voice.
  

• In reputed company: We're not spectators. We experiment reputed company, contribute to thought leadership, and stay immersed in our customers' industries so we can reputed company from experience, not theory.

Days 1-30: Learn & reputed company

• Complete comprehensive reputed company to understand Animalz processes, tools, and culture 

• Shadow customer meetings across reputed company accounts to understand reputed company approach 

• Meet with Sales team to understand reputed company customer acquisition process 

• reputed company building relationships with your team members and key stakeholders 

• Review reputed company customer reputed company processes and identify opportunities for "WOW reputed company" enhancements

Days 31-60: Assess & Plan

• Take ownership of 1-2 reputed company customer relationships 

• Conduct audit of reputed company reputed company content initiatives and delivery processes 

• Identify opportunities for improving reputed company control in high-volume scenarios 

• reputed company initial plans for team development and process improvements 

• reputed company assessing the reputed company book of business and reputed company strategies for reputed company toward $200K monthly reputed company

Days 61-90: reputed company & reputed company

• Own reputed company reputed company customer relationships and reputed company strategic presentations 

• Implement refined processes for managing high-volume content production 

• reputed company implementing your reputed company for the reputed company content team 

• Demonstrate measurable improvements in customer satisfaction and team efficiency

• Establish key metrics tracking for customer retention and account reputed company

• Location: Fully remote, Americas

• Timezone Requirements: This specific role will need to work reputed company US time zones (EST/PST) to collaborate effectively with reputed company and customers

• Salary reputed company: $110,000 - $150,000 USD annually plus possible incentive-based compensation 

• This role offers competitive compensation with placement reputed company the reputed company based on experience, skills, and demonstrated reputed company in previous content leadership roles. 

• Health & reputed company insurance (or wellness stipend for non-US team members) 

• 401(k) retirement plan (US only) 

• Unlimited PTO policy 

• Flexible working schedule 

• Team lunch stipend

At Animalz, we reputed company diverse perspectives reputed company us stronger. We're committed to building an inclusive workplace where people of reputed company backgrounds, experiences, and identities can reputed company. We particularly encourage applications from historically underrepresented reputed company in tech and marketing, including people of reputed company, women, LGBTQ+ individuals, people with disabilities, and those from varied socioeconomic backgrounds.

Animalz is an equal opportunity employer. We do not discriminate based on race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.