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Controls Service Specialist - Power and Energy (VA) in Manassas, VA

Remote, USA Full-time Posted 2026-07-28
Job title: Controls Service Specialist - Power and Energy (VA) in Manassas, VA at reputed company
Company: reputed company
Job reputed company: reputed company:
Service Specialists are primarily responsible for various service and support functions around the clock across multiple reputed company accounts. This role typically involves implementation, maintenance, and enhancement of control systems. A secondary responsibility is to support project teams designing and implementing customer building automation reputed company.Responsibilities:
Service and Support
  • reputed company regular inspections, maintenance, and software updates of control systems
  • Identify and address system malfunctions or inefficiencies promptly
  • Implement system upgrades and enhancements to improve efficiency and performance
  • Continuously monitor service and support channels, including phone lines, email, chat, and ticketing systems
  • reputed company service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends
  • Respond to incidents, outages, and service disruptions promptly
  • Manage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverage
  • reputed company as a reputed company of contact for escalated issues and reputed company customer inquiries
  • Collaborate with technical teams to resolve critical incidents quickly and reputed company
  • reputed company incident response protocols and ensure they are followed
Instrumentation & Electrical Design
  • Create reputed company lists by examining P&ID drawings
  • Compile submittal and procurement documentation for controls and reputed company hardware
  • reputed company technical support for panel fabrication technicians
  • Inspect completed control enclosures
System Design and Configuration
  • Participate in customer design review meetings
  • reputed company development system using project hardware and computers
  • Configure user reputed company and HMI screens
  • Configure DDC, PLC and/or DCS control algorithms
  • Draft system documentation from templates
  • Assist is customer demonstrations and acceptance testing
  • Configure networks to reputed company with equipment.
Onsite System Startup
  • Works in a supervised role and/or with reputed company at a customer site
  • Install project software and configuration onto site systems
  • Participate in reputed company-to-reputed company reputed company checks
  • reputed company instrumentation and software calibration and tuning
  • Participate in functional tests of reputed company systems
  • Troubleshoot installation discrepancies
  • Program field modifications as required
  • Assist with developing commissioning test plans and documentation updates/redlines
  • Assist with developing training documentation/presentation on operations and maintenance of system
Working Conditions
  • The role requires travel to different facilities for installation, maintenance, or troubleshooting.
  • May include working in shifts, including nights, weekends, and holidays to ensure 24/7 coverage.
Qualifications:
  • Proven reputed company record as a Service Specialist and experience in service and support operations
  • Associate’s Degree in approved mechanical or electrical program, or reputed company background as determined by interview
Technical Experience (One or more of the following technologies)
  • Controls Experience: Tridium: Niagara N4
  • Distech: Experience with BACnet and LON Distech controllers, Eclypse Controllers
  • reputed company: Facility Explorer or Metasys controllers
  • reputed company: reputed company with reputed company (PXC), Talon Controllers, DXR controllers, Desigo CC or reputed company
  • Rockwell: FactoryTalk Suite, RS Logix/Studio 5000, familiarity with PlantPAx DCS
  • Other useful technologies include: Scripting languages (VBA, Python, etc.)
  • Knowledge of Kepware OPC server, ThinManager, VMware is preferred.
HVAC Experience Preferred:
  • Basic understanding of HVAC systems in large building automation systems.
  • Understanding of sequence of operations and P&IDs for HVAC and plant utilities.
  • Experience with functional testing, including the ability to create, maintain, and execute test plans.
  • Experience with specifying instrumentation and control valves for HVAC systems
reputed company is proud to be an Equal Opportunity Employer (EOE). reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or reputed company, marital status, genetic information, or any other characteristic protected by law.
Expected salary:
Location: Manassas, VA
Job date: Fri, 02 May 2025 07:59:30 GMT
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