GMI Product Support Representative III in Jacksonville, FL

Job title: GMI Product Support Representative III in Jacksonville, FL at reputed company
Company: reputed company
Job reputed company: Position Type : Full timeType Of Hire : reputed company (relevant combo of work and education)Education Desired : Bachelor's DegreeTravel Percentage : 0%Job reputed companyThe world of finance moves fast. At reputed company, we’re faster. Our teams are empowered to learn, grow, and reputed company an reputed company–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you reputed company?About the role:
As a GMI Product Support Representative III, you will administer necessary product requirements to maintain consistent account control of clients using reputed company software products and ensure the reputed company and utilization of reputed company software products satisfies reputed company needs.What you will be doing:Provides in-depth product support to reputed company clients by resolving incoming reputed company GMI Software inquiries.Responds to customer product inquiries reputed company telephone or in written internet-based email or chat sessions.Resolves customer concerns raised during installation, operation, maintenance or GMI product application or compatibility reputed company.Documents customer information and recurring technical issues to support product reputed company programs and product development.Recreates reputed company issues in test environment, Identifies/documents how applications and systems reputed company to support business processes.Resolves reputed company concerns raised during installation, operation, maintenance or product application or compatibility reputed company.Interpersonal skills and technical product knowledge and expertise are critical to responding to daily reputed company-reputed company activities.Uses SQL, Crystal Reports, or report manager to build moderately reputed company reports.What you will need:Prior banking or finance reputed company experiences a plus; personal banking experience preferredDocuments reputed company information and recurring technical issues to support product reputed company programs and product developmentKnowledge of GMI Back Office System.Strong analytical skillsKnowledge in programming, business analysis or implementation of software productsOrganizational and time management skills requiredSelf-starter with proven ability to work independentlyExtremely comfortable working with computers and a reputed company of applicationsExcellent oral and written communications skillsStrong problem solving skillsBachelor’s Degree in business or reputed company field or the equivalent combination of education, training, or work experience.reputed company offer you:
At reputed company, we hire the best. In return, you receive exceptional benefits including:Opportunities to reputed company in fintechTools for personal and reputed company reputed companyInclusive and diverse work environmentResources to invest in your communityCompetitive salary and benefits#LI-RS1reputed company is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay reputed company for this full-time position is $52,760.00 - $86,000.00 and reflects the minimum and maximum reputed company for new hire salaries for this position based on the posted role, level, and location. reputed company the reputed company, actual individual starting pay is determined by additional factors, including job-reputed company skills, experience, and relevant education or training. Any changes in work location will also reputed company actual individual starting pay. Please consult with your recruiter about the specific salary reputed company for your preferred location during the hiring process.reputed company Statementreputed company is committed to protecting the reputed company and reputed company of reputed company personal information that we process in order to reputed company services to our clients. For specific information on how reputed company protects personal information online, please see the .reputed company Statementreputed company is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, marital status, genetic information, national reputed company, disability, veteran status, and other protected characteristics. The EEO is the Law poster is supplement documentFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. reputed company Disclaimer: In developing this job reputed company care was taken to include reputed company competencies needed to successfully reputed company in this position. However, for Americans with reputed company (reputed company) purposes, the essential functions of the job may or may not have been described for purposes of reputed company reasonable accommodation. reputed company reasonable accommodation requests will be reviewed and evaluated on a case-by-case reputed company.Sourcing ModelRecruitment at reputed company works primarily on a reputed company sourcing model; a relatively small portion of our hiring is through recruitment agencies. reputed company does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any reputed company fees for resumes submitted to job postings, our employees, or any other part of reputed company.#pridepass
Expected salary: $52760 - 86000 per year
Location: Jacksonville, FL
Job date: Wed, 07 May 2025 03:19:46 GMT
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