Technical Device Manager, Marcom in Sunnyvale, CA
Job title: Technical Device Manager, Marcom in Sunnyvale, CA at Apple
Company: Apple
Job description: Marcom is the creatively-led global team that oversees Apple's consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences. The Marcom Production Operations team (MPO) is a technically focused production service org which covers everything from device management and R&D to media operations and signal flow on productions. The teams behind these areas help to deliver world class productions across all business lines on technically complex projects with creative that pushes the limits on what is possible. We're seeking a team member that can work with us to deliver these projects with a focus on the customer experience while keeping a sense of curiosity and humbleness that continues to help the team innovate and grow. Marcom Technical Device Managers work within the MPO group and support video production and photography projects. They handle the devices being filmed for marketing and training purposes.DescriptionTechnical Device Managers support our producers and creatives and provide product expertise before, during and in post for productions. They know anything and everything about our Apple devices and larger ecosystem of services, and work with creatives on content that is used in launch videos, Apple Keynote events, guided tours, digital signage, and advertisements. RESPONSIBILITIES: - Ensure released and unreleased products remain true to function - Act as a liaison between engineering, product marketing, branding, content and production - Work with creatives to prototype, load, and screen capture content on devices. - Manage devices in production environment (Video and Photo) - Prepare and test hardware and software ahead of a production - Partner with creative teams to ensure screens and content remain true - Handle logistics, project planning and meet security needsMinimum Qualifications
Expected salary:
Location: Sunnyvale, CA
Job date: Sun, 27 Apr 2025 03:12:30 GMT
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Company: Apple
Job description: Marcom is the creatively-led global team that oversees Apple's consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences. The Marcom Production Operations team (MPO) is a technically focused production service org which covers everything from device management and R&D to media operations and signal flow on productions. The teams behind these areas help to deliver world class productions across all business lines on technically complex projects with creative that pushes the limits on what is possible. We're seeking a team member that can work with us to deliver these projects with a focus on the customer experience while keeping a sense of curiosity and humbleness that continues to help the team innovate and grow. Marcom Technical Device Managers work within the MPO group and support video production and photography projects. They handle the devices being filmed for marketing and training purposes.DescriptionTechnical Device Managers support our producers and creatives and provide product expertise before, during and in post for productions. They know anything and everything about our Apple devices and larger ecosystem of services, and work with creatives on content that is used in launch videos, Apple Keynote events, guided tours, digital signage, and advertisements. RESPONSIBILITIES: - Ensure released and unreleased products remain true to function - Act as a liaison between engineering, product marketing, branding, content and production - Work with creatives to prototype, load, and screen capture content on devices. - Manage devices in production environment (Video and Photo) - Prepare and test hardware and software ahead of a production - Partner with creative teams to ensure screens and content remain true - Handle logistics, project planning and meet security needsMinimum Qualifications
- 4+ years working in a technical or production role
- Video and Photo production experience in a technical role such as Digital Imaging Technician (DIT), 1st Assistant Camera (AC) or Camera Tech covering Ads, Commercials, Events or film.
- Networking and technical troubleshooting experience covering OS, application layers, basic networking protocols and system diagnostics via command line.
- Experience with one of the following: Photoshop, Aftereffects and/or Final Cut
- Managing ambiguity and continuing to push forward even when the way forward isn't clear
- Strong customer focus helping cultivate good customer relationships with a view to better understanding customer needs
- Strong problem solving skills, with an ability to navigate through outstanding technical challenges
- Expert knowledge in Apple hardware and software products
- Experience using Terminal and Command Line
- Bachelors degree or equivalent experience preferred
- Technical Project Management experience
- Apple Lead Genius experience
Expected salary:
Location: Sunnyvale, CA
Job date: Sun, 27 Apr 2025 03:12:30 GMT
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