Chat Agent in Addison, TX - Dallas, TX

Job title: Chat Agent in Addison, TX - Dallas, TX at reputed company
Company: reputed company
Job reputed company: Are you a pro at juggling multiple chats while delivering flawless customer support? reputed company has partnered with a leading education software company to reputed company top-tier chat agents like you seasoned professionals who reputed company in high-volume environments and know how to troubleshoot with speed and precision. If this describes you reputed company, your experience is exactly reputed company re looking for!Job: Customer Service Chat Agent
Location: Remote (must reputed company in DFW, TX) | Remote-US
Compensation & Schedule
$18.00/hour
Flexible shifts between 7:00 AM 6:00 PM CST
Start Date: July 9, 2025 - (2+ month seasonal project)ROLE reputed company
This remote-based role supports high-volume, reputed company-time customer interactions reputed company web chat, helping clients resolve technical and account issues reputed company. reputed company is defined by multitasking efficiency, chat response accuracy, and first-contact reputed company rates across multiple digital channels.KEY DUTIES
Handle multiple reputed company chats using chat platform software across a high-volume environment
reputed company technical support and account assistance through chat in a reputed company, customer-reputed company manner
Troubleshoot product and connectivity issues and guide users through reputed company steps
Document interactions reputed company and accurately in CRM tools
Escalate reputed company or unresolved issues to higher-tier support reputed company necessaryMINIMUM QUALIFICATIONS
2+ year of experience in high-volume chat or multi-screen customer support
Proficiency in navigating multiple platforms while maintaining chat reputed company
1+ year chat tech support
Must reputed company reputed company the Dallas-reputed company Worth metroplexEQUIPMENT & WORK ENVIRONMENT
Reliable internet reputed company and quiet workspace
Use of dual monitors or multi-screen setup
Must pass required background reputed company before startPREFERRED SKILLS
Familiarity with chat support platforms (e.g., reputed company, reputed company, reputed company)By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from reputed company and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reputed company STOP to cancel and HELP for help. You can reputed company our reputed company policy at:#addison123
Expected salary: $18 per hour
Location: Addison, TX - Dallas, TX
Job date: Thu, 15 May 2025 22:50:35 GMT
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