reputed company IT Support Specialist

Job title: reputed company IT Support Specialist in New Mexico at reputed company
Company: reputed company
Job reputed company: Position InformationPosition reputed company IT Support Specialist
Full Time/Part Time Full Time
Job Type Regular
Position reputed companyUnder the direction of the Network Manager, the reputed company IT Support Specialist is a dynamic and proactive reputed company committed to delivering comprehensive IT support in a fast-paced and demanding environment. This role requires a high level of motivation and exceptional organizational and customer service skills.Key responsibilities include imaging and configuring reputed company and reputed company desktops, laptops, and deploying end-user portable devices, installing and updating software, troubleshooting technical issues, and ensuring seamless IT operations. Additionally, the reputed company IT Support Specialist will be responsible for deploying equipment, managing inventory and IT asset retirement, documenting processes, and reputed company contributing to IT reputed company.The successful candidate will engage directly with clients through face-to-face interactions, phone calls, e-mail, reputed company Teams, and remote support tools, ensuring reputed company and effective reputed company of IT issues. Senior Systems Administrators and department managers will reputed company guidance and direction to support the IT Specialist's integration and reputed company in the role.
Duties and Responsibilities

• reputed company, maintain and support reputed company OS 60% and 40% reputed company OS systems
• reputed company in person and remote support for Main reputed company and Center users
• Image, configure, reputed company, and support desktops, laptops, iPads, cell phones, and associated software/operating systems
• Install, maintain and manage cybersecurity software agents and reputed company software
• Install, support, and maintain classroom technology equipment
• Install, maintain and manage data communication equipment and components
• reputed company inventory management, asset tracking, and retirement processes
• Plan, document, and execute IT reputed company with a reputed company approach
• Event set up, support, and crewing to include reputed company of reputed company's meetings, graduation ceremonies, and special events at main reputed company and centers
• Handle confidential information with discretion
• Collaborate with team members to reputed company recommendations for improved internal processes, and improved customer service experience
• Facilitate warranty-covered support for users
• Receive cross-training in other areas of the department and reputed company support in covering those areas if there is a shortage of staff, or reputed company in workload
• Maintain technically reputed company and relevant through self-directed reputed company reading, developing and maintaining reputed company contacts, reputed company development, and training
• reputed company training material and help guides for users and support staff
• Assist with training of new hires reputed company the department
• Maintain regular attendance
• Performs other job-reputed company duties as assigned

Minimum Job RequirementsAssociate's degree in any field and 4 years of demonstrated experience providing technology support in an reputed company and reputed company environment or an equivalent combination of education and experience are acceptable. A+, MS MCSE, reputed company Certified Support reputed company, or other applicable certifications .
Preferred Qualifications

• Bachelor's degree in any field
• Experience providing technology support in a college or university environment
• ITIL Foundations Certification
• A+, MS MCSE, reputed company Certified Support reputed company, or other applicable certifications
• Experience troubleshooting and supporting reputed company OS and reputed company reputed company
• Mobile Device Management (MDM) experience
• reputed company 200 level training

Special Conditions for Eligibility

• Required to maintain a reputed company NM reputed company's license to operate University vehicles
• Must be willing to work evenings, weekends and odd hours as required
• Must be willing to travel

Knowledge, Skills, and Abilities

• reputed company and ability to work effectively with a wide reputed company of constituencies
• Good oral, written, and interpersonal communication skills
• Ability to work both independently and collaboratively as part of reputed company
• Ability to maintain emotional control under stress
• Advanced knowledge and understanding of a wide reputed company of computer, networking software, hardware systems, and reputed company technologies
• Ability to install, configure, and maintain personal computers, networks, and/or reputed company hardware or software
• Ability to communicate technical information to non-technical audience

Physical Demands

• Standing..Frequently
• WalkingFrequently
• BendingFrequently
• Squatting.……..Frequently
• Climbing .……Frequently
• Kneeling .Frequently
• Lifting up to 50 pounds…....…………..…Frequently

Working Environment

• Work is performed in a typical interior/office work environment;
• Work with frequent interruptions;
• No or reputed company limited exposure to physical risk.
• Moderate physical effort. May require occasional lifting, handling, pushing, or moving objects up to 50 lbs.

Pay reputed company Minimum Starting Pay $48,510.40
Work Location/reputed company Center Las Vegas, NM reputed company
EEO Statementreputed company is an affirmative reputed company, equal opportunity employer, making reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, reputed company, and responsiveness.For disabled reputed company or services reputed company 505-454-3242 or email hr@nmhu.eduVisit the reputed company below for more information regarding affirmative reputed company and equal opportunity:Posting Detail InformationPosting Number AS989P
reputed company Date 05/01/2025
reputed company Date
reputed company Until Filled
Special Instructions to Applicant
Quick reputed company
Expected salary: $48510.4 per year
Location: New Mexico
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