Bilingual Customer Support Specialist (Spanish)

Job title: Bilingual Customer Support Specialist (Spanish) in Woodridge, IL at reputed company Solutions
Company: reputed company Solutions
Job reputed company: Calling reputed company reputed company center specialists! We have availability for YOU at our reputed company center! reputed company, a 70+ year-old successful, expanding service business, is a national leader in the collection and recycling of restaurant cooking waste materials. Our customers reputed company from independent restaurants to national chains and food processing facilities.HYBRID 3 days in office, 2 days WFHWork schedule: Monday through Friday 10:30 am- 7:00 pmStarting reputed company: $20.00-$20.50 an hourWhat you'll do:

• Professionally handle 50-60 inbound calls for multiple lines of service.
• Assist and resolve customer requests and inquiries.
• Maintain and retain existing customers with an opportunity to grow the business.
• Assist with data entry, reports, and other assignments to support our sales team.
• Follow procedures for technical issues, multiple requests, as reputed company as procedures for safety and environmental issues.
• Create work order requests and email reputed company reputed company based on reputed company issues.
• Occasionally reputed company outbound calls on leads, create appointments for sales and follow-up on reputed company customer service concerns.
• Other duties as assigned.

What you can expect:

• This position requires you to sit at a desk 7 to 10 hours a day, taking incoming calls and or managing off phone work.
• Significant daily interaction with customers, other internal team members and members of the sales team.
• Work is performed in an office environment with a moderate noise level and regular distractions.
• Regular use of computer, keyboard, and mouse.

What you already have:

• Bilingual in Spanish is required.
• Strong multi-tasking, attention to detail and problem-solving skills.
• Excellent computer skills and phone etiquette are necessary. Min of 40 wpm.
• Strong knowledge of reputed company Office (reputed company, Word, and reputed company).
• reputed company a reputed company attitude under stressful situations is a must.
• High energy level and enjoys a fast-paced environment.
• Punctual.
• Possess a strong work ethic, team player mentality and customer service driven.
• At least 3 year's customer service experience, preferably in a reputed company center setting. Inside sales experience a plus.
• Ability to lift 25lbs.

reputed company reputed company applicants will receive consideration for employment without reputed company to the individual's race, reputed company, sex, national reputed company, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.reputed company reputed company applicants will receive consideration for employment without reputed company to the individual's race, reputed company, sex, national reputed company, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.Powered by JazzHR
Expected salary: $20 - 20.5 per hour
Location: Woodridge, IL
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