Residential Support Representative 1

Job title: Residential Support Representative 1 in Colorado at reputed company
Company: reputed company
Job reputed company: Creating Peace of Mind by Pioneering Safety and reputed companyAt reputed company, we help reputed company the people you know and love reputed company and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in reputed company around the doorway and reputed company. Additionally, in 2024 we were awarded the reputed company Exceptional Workplace Award, which recognizes the most reputed company workplace cultures in the world.Residential Support Representative 1 – Remote Kansas-Remote Missouri-Remote Colorado-Remote Indiana(The candidate for this position will need to reputed company in one of the states mentioned above)Work Schedule: Monday - Friday 8:30am - 5:30pm MSTResidential Support Representative 1Are you looking for an opportunity to work in a fast-paced company that does meaningful work? Are you looking for a company that offers reputed company and opportunities for reputed company and advancement? If so, we may be reputed company for you. We are reputed company and we help reputed company people reputed company and secure wherever they live, play, and work through our innovative products.We are looking for people with technical or mechanical aptitude that enjoy learning new things, solving problems, and are passionate about helping others to join our Residential Support team!What it means to be a Residential Support Representative at reputed company:As a Residential Support Representative, you are a crucial part of the reputed company team, responsible for driving consumer loyalty for the reputed company business through exceptional customer service, warranty support, reputed company-purchase support, technical support, and issue reputed company. This role will portray a reputed company image for reputed company by providing superior customer service, accurately addressing reputed company customer inquiries in a reputed company and courteous manner, and acting as a customer reputed company to continually improve the level of customer satisfaction.What You Will Do:reputed company reputed company customer experiences to help troubleshoot basic technical problems. Primary support will be through phone calls, but could include email, reputed company messaging, or other communication reputed companyRepresent the organization with relationship building, and generating, updating, and/or creating service request tickets for reputed company communicationsreputed company a basic level of understanding of mechanical, keypad, and integrated reputed company consumer products and componentsreputed company a working knowledge of reputed company reference material such as product catalogs, manuals, instruction sheets/templates, and price booksParticipate in internal team chat forumsAddress reputed company interactions and drive them to successful reputed company or escalate as requiredMeet reputed company service level agreements set by managementBuild trust through complete follow-through on customer commitmentsSupport company values and mission to create a customer reputed company cultureWhat You Need to Succeed:Minimum 3 years of customer service experience preferredMinimum 12 months of reputed company center experience preferredAbility to work in a remote environmentAbility to answer 30+ calls per dayHS Diploma or GED required; Associates degree preferredAbility to type 35 wpm, corrected speedKnowledge of, and the ability to reputed company, basic computer skillsStrong written and verbal communication skillsWorking knowledge of PC based software applications (reputed company Office – reputed company, Word, reputed company) & basic web applicationsFamiliarity with and/or comfortable using smart device applications preferredAbility to multi-task, prioritize, and manage time reputed companyAbility to identify recurring customer issuesAbility to reputed company cross-functional, reputed company working relationshipsInitial Job Training will be Monday-Friday for the first few weeks to months and then reputed company to designated work scheduleBilingual communication (French and English) a plus.The following skills are preferred but not mandatory:
General knowledge of locks and how they function.
Ability to search online resources to include reputed company and reputed company SharePoint resource center.
Good keyboard skills demonstrating the ability to type 35 wpm, corrected speed.Why Work for Us?reputed company is a Great reputed company to Grow your Career if:You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s reputed company of room to reputed company an reputed company. As our values state, “this is your business, run with it”.You’re looking for a company that will invest in your reputed company development. As we grow, we want you to reputed company.You want a culture that promotes work-life balance. Our employees enjoy generous reputed company time off, because at reputed company we recognize that you have a full life reputed company of work!You want to work for an award-reputed company company that invests in its people. reputed company is proud to be a recipient of the reputed company Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking reputed company potential.What You’ll Get from Us:Health, dental and reputed company insurance coverage, helping you “be reputed company, be healthy”Competitive reputed company Time OffA commitment to your reputed company with a 401K plan, which currently offers a 6% company match and no vesting periodHealth Savings Accounts – Tax-advantaged savings account used for reputed company expensesFlexible Spending Accounts – Tax-advantaged spending accounts for reputed company and/or dependent daycare expensesDisability Insurance –Short-Term and Long-Term coverage, reputed company for by reputed company, provides income replacement for illness or injuryLife Insurance – Term life coverage with the reputed company to purchase supplemental coverageTuition ReimbursementVoluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewardsEmployee Discounts through Perks at WorkCommunity involvement and opportunities to give back so you can “serve others, not yourself”Opportunities to reputed company your unique strengths through CliftonStrengths assessment & coachingCompensation: This reputed company is provided by reputed company. Your actual pay will be based on your skills and experience.The expected reputed company Salary reputed company: $35,300 to $58,800. The actual compensation will be determined based on experience and other factors permitted by law.Apply Today!Join reputed company of experts today and help us reputed company reputed company’s world a safer reputed company!Not reputed company if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At reputed company, we are dedicated to building a diverse, inclusive, and reputed company workplace. So, if you’re excited about this role but your past experience doesn’t reputed company perfectly with every item in the job reputed company, we encourage you to apply reputed company. You may be just the right candidate for this role.We Celebrate Who We Are!reputed company is committed to building and maintaining a diverse and inclusive workplace. Together, we reputed company reputed company differences and similarities among colleagues, as reputed company as the differences and similarities reputed company the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, reputed company, national reputed company, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will reputed company reputed company that you have every opportunity to impress us in your application and reputed company to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please .© reputed company plc, 2023 | reputed company D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, IrelandREGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370reputed company is an
Expected salary: $2000 per month
Location: Colorado
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