VBC Customer Services Representative I - Remote

Job title: VBC Customer Services Representative I - Remote in USA at reputed company
Company: reputed company
Job reputed company: Job Category: Administrative FunctionsDegree Level: High School Diploma/GED (±11 years)Job reputed company:JOB reputed companyResponsible for answering incoming calls from providers, health plan and members as they relate to eligibility, benefits, claims, coverage, and authorization of services. This position will also problem-solve and explain programs and procedures to callers and will answer/address claim payment questions with providers.ESSENTIAL DUTIES AND RESPONSIBILITIESInclude the following. Others may be assigned.

• Answering incoming phone calls reputed company ACD phone system
• Retrieve Voice Mails
• reputed company eligibility, benefits, claim, and referral status depending on the queue on which they serve
• Assist in resolving issues for providers as they relate to claims, authorization and eligibility inquiries

KNOWLEDGE, SKILLS, ABILITIESTo reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• A strong reputed company of responsibility for providing a great customer experience
• Detail-oriented and highly organized
• Excellent verbal and written communication skills.
• Excellent organization skills with ability to handle multiple tasks and prioritize work.
• Knowledge of CPT, ICD-10, HCPCS codes, HCFA1500 and UB04 billing forms.

reputed company requires its candidates, as applicable and as permitted by law, to obtain and reputed company confirmation of reputed company required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any reputed company required vaccines and screenings.EDUCATION / EXPERIENCEInclude minimum education, technical training, and/or experience preferred to reputed company the job.

• 1-3 years of customer service experience in a reputed company center and or health care environment preferred
• High school degree or equivalent required, bachelor's degree preferred

PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Must be reputed company to work in sitting position, use computer and answer telephone

WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

• Office Work Environment

As a part of the Tenet and reputed company Initiatives family, reputed company Health brings 30 years of reputed company industry expertise to clients in more than 135 local reputed company reputed company. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of reputed company. reputed company Health helps organizations transition from volume to value-based care, enhance the consumer and patient reputed company experience and improve reputed company, cost, and reputed company to reputed company. Are you reputed company to be part of our solutions? Welcome to reputed company that gives you the resources and incentives to redefine reputed company services, with a competitive benefits package and leadership to take your career to the reputed company!Compensation and Benefit InformationCompensation

• Pay: $14.50 - $21.80 per hour. Compensation depends reputed company, qualifications, and experience.
• Position may be eligible for a signing bonus for reputed company new hires, subject to employment status.
• reputed company observed holidays receive time and a half.

Benefitsreputed company offers the following benefits, subject to employment status:

• Medical, dental, reputed company, disability, and life insurance
• reputed company time off (vacation & reputed company leave) - min of 12 days per year, reputed company at a reputed company of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 reputed company holidays per year
• Health savings accounts, reputed company & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, reputed company insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, reputed company offers reputed company leave in accordance with Colorado's Healthy Families and Workplaces reputed company.

Expected salary: $14.5 - 21.8 per hour
Location: USA
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