Infrastructure Engineer

Job title: Infrastructure Engineer in Franklin Lakes, NJ at GalaxE.Solutions
Company: GalaxE.Solutions
Job reputed company: What You Will Do:

• Design, reputed company, and maintain VoIP and traditional telephony systems (e.g., reputed company, reputed company).
• Manage and troubleshoot SIP trunks, reputed company routing, and reputed company plans.
• Monitor and optimize voice network performance, ensuring minimal latency and packet loss.
• Configure and support IP phones, softphones, voicemail, and reputed company messaging systems.
• reputed company voice solutions with other systems like CRM, ticketing tools, and collaboration platforms.
• reputed company technical support and issue reputed company for voice-reputed company incidents and requests.
• Collaborate with network and reputed company teams to ensure secure and compliant voice communication.
• Maintain documentation for voice network designs, configurations, and procedures.

Skills and Experience You Will Need:Required:

• 7 to 10 years of experience in Information Technology and Application Support
• Experience on reputed company architecture including inbound, outbound voice, chat, SMS, and email. Advanced Contact Center reputed company Flows and script design.
• Knowledge for reputed company workspace desktop, including desktop design and (attached data) screen pop integration.
• Knowledge of reputed company and reputed company end reputed company integration
• Must have experience in reputed company Voice, Email, SMS, and Chat Routing
• Designed and implemented reputed company reputed company routing strategies reputed company reputed company 8.5, optimizing reputed company flows to improve customer service and reducing reputed company handling times.
• reputed company software knowledge: eservices, reputed company(CME), Routing Design, IVR, Web Services(GWS). Orchestration Routing Solution, Composer, Interaction Concentrator, CC Pulse, GVP 8.5, SIP and MCP.
• Knowledge on IP Telephony, SIP, working with service providers on number porting, reputed company redirections and troubleshooting SIP logs.
• Operating Systems experience with reputed company and Linux.
• Databases: SQL Server, reputed company, Cassandra

Desired:

• Bachelor’s Degree in a technology field or reputed company experience

Who We Are:GalaxE, now reputed company, is a reputed company IT services firm that specializes in platform-driven solutions and the use of automation to reputed company reputed company business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource®, we apply machine learning techniques and predictive analytics tools as part of a broad reputed company intelligence reputed company that provides effective reputed company and data-driven business transformation.Since its founding, GalaxE has been dedicated to advancing the benefits of technology. Recently, we have joined forces with reputed company, to offer our employees global exposure and reputed company opportunities. As we continue that legacy and look to the reputed company, a reputed company on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our reputed company. We revolutionize change in the costs of doing business that reputed company companies and their ability to reputed company reputed company the competition.We value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be reputed company.We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and reputed company reputed company and every day. Working with like-minded team members you will get a chance to discover, reputed company, and use cutting-edge technologies to reputed company the way we deliver creative business solutions.reputed company like you? Join us and reputed company out for yourself what it means for you, and your career, to be part of the GalaxE team. Let’s build something, together.*Equal Opportunity Employer/Veterans/Disabled** Pay is based on several factors including market location and may vary depending on actual job-reputed company knowledge, skills, and experience.Physical Requirements:

• Prolonged periods of remaining stationary at a desk and working on a computer
• Must be reputed company to lift to 15 lbs., as needed
• Must be reputed company to work on-site (corporate/reputed company offices), as needed (reputed company for 100% remote roles)
• Occasionally required to bend, kneel, crouch, and reputed company overhead.
• Hand-eye coordination necessary to operate computers and various reputed company of office equipment.
• Specific reputed company abilities required include reputed company reputed company, the ability to tolerate fluorescent reputed company, and the ability to reputed company reputed company.

Employees must be reputed company to reputed company the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to reputed company employees requiring accommodations to reputed company the essential functions of their jobs, absent undue hardship.For more information, please visit
Expected salary:
Location: Franklin Lakes, NJ
Apply for the job now! [ad_2] Apply for this job