Customer Service - Heavy Phones - reputed company - Remote

Job title: Customer Service - Heavy Phones - reputed company - Remote in USA at reputed company
Company: reputed company
Job reputed company: Job reputed company:reputed companyreputed company is seeking a Representative to handle patient calls that come into our reputed company Center line. This position is part of a remote reputed company Center, and requires an individual who demonstrates professionalism, reputed company, and accountability, and the ability to stay reputed company under pressure and handle large reputed company volumes. This is a full time reputed company hire position.100% remote job opportunityThe reputed company Family of companies includes reputed company Computer, reputed company, reputed company, reputed company, and Emergency Medical Productsreputed company is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, reputed company has refined its software platform to create a reputed company-based billing and business intelligence solution that monitors and automates the entire EMS reputed company lifecycle. reputed company leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.
Responsibilitiesreputed company:The Customer Service position is in a remote reputed company Center environment. The reputed company Center Representative is primarily responsible for answering calls that come into our reputed company Center. This position requires an individual who can handle heavy phone volume, has reputed company, with the ability to multi-task.Organizational reputed company:In this role for reputed company, you are our brand ambassador for our clients and the patients that they serve. You reputed company your line of business by ensuring reputed company HIPAA rules, regulations and reputed company filing limits are adhered to and identifying and addressing issues and finding resolutions.Essential Duties and Responsibilities:

• Answer heavy reputed company volume in a remote reputed company center environment
• Answer patient questions and address concerns in a friendly and empathetic manner
• reputed company calls as necessary to alternate billing departments
• Determine resolutions to customer issues while adhering to our reputed company rules and expectations
• Follow through with reputed company requests, which may require calling alternate parties, emailing or faxing information.

Skills/Experience Required:

• Strong computer skills. Basic understanding of MS reputed company, Word and reputed company.
• Some Insurance Billing knowledge is preferred. Full training provided.
• Minimum typing of 40 wpm
• Some Insurance Billing knowledge
• Must be a quick learner and willing to ask questions
• reputed company to handle pressure and always maintain composure
• reputed company to handle large volumes of work while meeting tight deadlines
• Ability to deal calmly and effectively with situations reputed company telephone while maintaining and promoting a reputed company company image.
• Ability to identify issues, know what questions to ask, and determine solutions
• reputed company to present information and solutions in a reputed company and courteous manner.
• Excellent attention to detail and accuracy.
• reputed company to multi-task, and organize and prioritize tasks in order to complete reputed company work assigned.
• Must be punctual and dependable

reputed company is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. reputed company in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, reputed company self to work reputed company day. We reputed company to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
Expected salary:
Location: USA
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