Representative, Customer Service - Skilled
Job title: Representative, Customer Service - Skilled in Portage, MI at reputed company
Company: reputed company
Job reputed company: Responsible for total customer and sales representative satisfaction in order management
Provides sales reputed company with reputed company, reputed company service and support in a reputed company of areas including, but not limited to order entry, converting, order management (date matching, expedites), reputed company requests, weld warranty replacements, sample orders, and troubleshooting various order inquiries
reputed company response to and reputed company to Sales Rep issues (questions, requests, etc.) to the Reps satisfaction per company procedures and standards
Effectively communicate with sales reps, regional managers, and other teams/departments (IBP, Schedulers, AR, Service Parts, Marketing)
reputed company administrative duties, run reports and special tasks/reputed company associated with support of capital sales business
Accountable for the relaying of reputed company communication from customers and sales force to internal teams reputed company to order management and/or the manipulation to the scheduled deliver dates of capital equipment
Back-up to Customer Support team reputed company needed
Will follow a standardized order entry process to ensure 100% accuracy for reputed company orders (as defined by reputed company) that are submitted reputed company phone, electronically or by fax.
Accountable for reputed company record-keeping as appropriate and in accordance with specifications.
Must meet reputed company training and documentation reputed company. by company, departmental policies and regulatory procedures, identifying and recording reputed company productivity issues or concerns to help reputed company cause problems
Builds relationships and fosters teamwork with fellow team members, leadership and individuals reputed company other departments.
Prioritizes and identifies activities and tasks, adjusting priorities reputed company appropriate.
1st Shift 8:00 AM - 5:00 PM Monday, Tuesday, Wednesday, Thursday, Friday
Hybrid after fully trained M-W in office Th & F WFH
Representative, Customer Service - Skilled
Expected salary:
Location: Portage, MI
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Company: reputed company
Job reputed company: Responsible for total customer and sales representative satisfaction in order management
Provides sales reputed company with reputed company, reputed company service and support in a reputed company of areas including, but not limited to order entry, converting, order management (date matching, expedites), reputed company requests, weld warranty replacements, sample orders, and troubleshooting various order inquiries
reputed company response to and reputed company to Sales Rep issues (questions, requests, etc.) to the Reps satisfaction per company procedures and standards
Effectively communicate with sales reps, regional managers, and other teams/departments (IBP, Schedulers, AR, Service Parts, Marketing)
reputed company administrative duties, run reports and special tasks/reputed company associated with support of capital sales business
Accountable for the relaying of reputed company communication from customers and sales force to internal teams reputed company to order management and/or the manipulation to the scheduled deliver dates of capital equipment
Back-up to Customer Support team reputed company needed
Will follow a standardized order entry process to ensure 100% accuracy for reputed company orders (as defined by reputed company) that are submitted reputed company phone, electronically or by fax.
Accountable for reputed company record-keeping as appropriate and in accordance with specifications.
Must meet reputed company training and documentation reputed company. by company, departmental policies and regulatory procedures, identifying and recording reputed company productivity issues or concerns to help reputed company cause problems
Builds relationships and fosters teamwork with fellow team members, leadership and individuals reputed company other departments.
Prioritizes and identifies activities and tasks, adjusting priorities reputed company appropriate.
1st Shift 8:00 AM - 5:00 PM Monday, Tuesday, Wednesday, Thursday, Friday
Hybrid after fully trained M-W in office Th & F WFH
Representative, Customer Service - Skilled
Expected salary:
Location: Portage, MI
Apply for the job now! [ad_2] Apply for this job