Customer Service Representative

Job title: Customer Service Representative in Center Line, MI at Binson's Medical Equipment & Supplies
Company: Binson's Medical Equipment & Supplies
Job description: As an industry-leading health care organization, our mission is to provide our communities with “Better Products, Better Services, Better Lives.” We are a dynamic, growing, family-owned company with locations in Michigan, Indiana and Florida. Join our team at Binson’s Medical Equipment & Supplies today!WHAT WE'RE LOOKING FOR:

• High School Diploma or Equivalent
• 3 years experience in medical setting, preferably in an administrative role
• Call center experience preferred
• Interpersonal and customer service skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls
• Experience working with computers and data entry
• DME experience preferred

WHAT YOU WILL BE DOING:

• Answer incoming phone calls from patients
• Accurately enter new patient information into company computer system including name, address, diagnosis, physician, product needs, and insurance
• Obtain written order from physician, verify insurance and generate orders
• Ensure the patient and referral sources are kept up to date on order status
• Daily processing of purchase order exception reports

LOCATION & SCHEDULE:

• 26834 Lawrence Ave. Center Line, MI 48015
• Monday-Friday 8:30 AM - 5:00 PM

REMOTE/HYBRID TERMS:

• Must train on-site at our Center Line Headquarters
• Must be able to work a hybrid schedule of minimum 3 days in office

WHAT'S IN IT FOR YOU?

• Competitive wages and benefits
• Health, Dental, Vision and Life Insurance
• Paid Holidays/Floating Holiday
• Paid Vacation
• 401k Retirement Savings
• Growth & Advancement Opportunity
• Paid training

ARE WE A MATCH?If you think you have what it takes, apply online today! Join our industry-leading organization and put your exceptional skills into action.
Expected salary:
Location: Center Line, MI
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