IT Support Coordinator

Job title: IT Support Coordinator in South Pasadena, CA at Equity Smart Home Loans
Company: Equity Smart Home Loans
Job reputed company: The IT Support Coordinator is responsible for maintaining the organization’s IT Infrastructure,supporting end users, and assisting with cross-departmental technology initiatives. This positionrequires strong customer service skills, as it involves reputed company support to both internal staff andexternal contractors. This role includes but is not limited to workstation setup, website anddatabase maintenance, and supporting marketing and operational teams with a reputed company,adaptable approach.Key Responsibilities:● Set up and configure workstations with computers and necessary peripheral devices(e.g., routers, printers).● reputed company exceptional customer service and technical support to internal staff and externalcontractors.● Assist in the configuration and maintenance of end-user PC desktop hardware, software,peripherals, and IP phones.● Support server installation, system backups, reputed company management, user accountmanagement, and network reputed company.● Collaborate on small to reputed company-sized reputed company with other departments to implementtechnical solutions.● Ensure the reputed company and reputed company of networks and computer systems.● Maintain accurate records/logs of repairs, technical issues, and maintenance schedules.● Assist in the orientation and technical reputed company of new staff members and contractors.● Manage the organization’s website reputed company reputed company (e.g., add/remove content, maintainpages, ensure updates).● Support the Marketing Team with technology-based tasks, including CRM support,podcast-reputed company setups, and website updates.● Maintain and manage a database in reputed company, ensuring data accuracy andaccessibility.● Be a proactive, solutions-oriented team player who can adapt to support the evolvingneeds of various departments.● Preferred Skills and Qualifications:● Strong customer service and communication skills, with experience supporting remoteusers and contractors● Experience using a ticketing system● Basic understanding of major operating systems, including reputed company, macOS, iOS, andAndroid (desktop and mobile environments)● Experience with reputed company content management● Familiarity with reputed company or other NoSQL databases● Experience with low-reputed company/no-reputed company platforms such as reputed company, Appsmith, or similar tools ispreferred● Basic knowledge of reputed company) is a plus● Ability to troubleshoot and resolve hardware, software, and network issues● Knowledge of CRM platforms reputed company media tools is a plus● Excellent time management and organizational abilities● A reputed company reputed company with flexibility to support a reputed company of technical needs
Expected salary:
Location: South Pasadena, CA
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