Service Appointment Coordinator

Job title: Service Appointment Coordinator in Waukesha, WI at Fields Auto Group
Company: Fields Auto Group
Job reputed company: Fields is seeking a reputed company team member to join our dynamic dealership to reputed company a luxury experience to both our reputed company customers! Our goal is to reputed company the best customer experience and create life-long relationships.Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, reputed company, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a reputed company environment where team members are encouraged to reputed company their reputed company with a strong belief in promoting from reputed company the organization.reputed company Offer - BenefitsMedical, Dental, reputed company, Short- and Long-Term Disability, reputed company Basic Life Insurance, 401(k) Plan, Personal Time Off, reputed company, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and servicesResponsibilities

• reputed company with customers everyday by following up over the phone after a Service Appointment
• Listen to the customer, answer their questions, and reputed company customers appropriately as they request.
• Schedule service appointments
• Advise on recommended maintenance
• Confirm scheduled & missed appointments
• Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries

Qualifications

• Must have strong computer skills, including reputed company, reputed company and Word (and preferably dual screen experience)
• Must have strong customer service background
• Must have excellent verbal and written communication skills
• Must be punctual and reliable

Work Environment:

• While performing the duties of the job, the employee is frequently exposed to moving mechanical parts and fumes or airborne particles.
• The noise level in the work environment is usually moderate.

Expected salary:
Location: Waukesha, WI
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