Online Store Coordinator

Job title: Online Store Coordinator in Pittsburgh, PA at Sales Match
Company: Sales Match
Job description: Job Title: Remote Online Store Coordinator
Hourly Pay: $23 - $29/hourSummary:We are seeking a dedicated Online Store Coordinator to manage the daily operations of our online store. In this role, you will be responsible for ensuring the smooth functioning of the store, maintaining product listings, and processing customer orders. If you are detail-oriented and passionate about e-commerce, this position offers a fantastic opportunity to contribute to the growth of our online retail business.Key Responsibilities:

• Coordinate the upload and update of product listings, ensuring content is accurate and engaging

Monitor online store inventory levels and manage stock availability * Process and track online orders, including coordinating with the shipping team to ensure timely delivery

• Handle customer service inquiries related to online orders, returns, and product information
• Work with marketing teams to implement online sales and promotional campaigns
• Track and report on store performance metrics such as conversion rates and average order value
• Ensure the store website is optimized for user experience and customer satisfaction
• Assist with website maintenance and improvements, collaborating with IT and design teams as needed

Qualifications:

• Previous experience in e-commerce or online store management is preferred
• Familiarity with online store platforms (such as Shopify, BigCommerce, etc.)
• Strong organizational skills and ability to manage multiple tasks simultaneously

Excellent communication skills and attention to detail * Ability to work effectively with cross-functional teams, including marketing and logisticsProficiency with Excel or other data analysis tools * Flexible availability to work evenings or weekends as requiredPerks & Benefits:Competitive hourly pay: $23 - $29Employee discounts on merchandisePaid training and development opportunitiesFlexible working hoursOpportunities for advancement in the e-commerce fieldA supportive and team-oriented work culture
Expected salary: $23 - 29 per hour
Location: Pittsburgh, PA
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