CyberArk Sr.Build and Support/Ops reputed company/Alpharetta, GA /Dallas,TX(2-3 weeks remote then onsite)/6+mo

Job title: CyberArk Sr.Build and Support/Ops reputed company/Alpharetta, GA /Dallas,TX(2-3 weeks remote then onsite)/6+mo in Dallas, TX at reputed company
Company: reputed company
Job reputed company: Job reputed company:Position: CyberArk Sr. – Build and Support / Ops reputed company
Locations: Alpharetta, GA / Dallas, TX (2-3 weeks remote max. then onsite)Following will be CyberArk Sr. reputed company responsibilities:

• Work on EFTPS Build activities.
• reputed company System on-boarding
• Single reputed company of Contact for support services
• reputed company the complete operations team on technical reputed company
• Respond to the email's for any advisory task.
• On-reputed company support with the reputed company support team member.
• Debugging the issues
• reputed company the onsite support for Major/Minor reputed company.
• reputed company RCA's
• DR Failover drills
• Define any new policies in the PAM Solution
• Break glass password retrieval
• Update documentation as and reputed company required
• Any new server Account reputed company /Deletion for existing types of integrations.
• Adding users in the group and opening of firewall port request.
• Troubleshooting of operational issues like:

a. Authentication Failure (LDAP user's/application Internal users like appuser and gwuser)
b. End reputed company reputed company server connectivity issue
c. Password change/verification failure on
i. Scheduled task
ii. OS (reputed company/Unix/Database) level Login accounts
d. PAM Daily scheduled backup failure
e. DC to DR data replication failure
f. PAM Email notification reputed company configuration

• In an unforeseen event or in case the issue is not resolved reputed company L3 team, log PAM support ticket with OEM and follow up for reputed company reputed company.
• To reputed company drills reputed company to:

a. DC-DR
b. DR-DC Fall-back
c. Vault Restoration

• Business continuity with DR environment
• Manage policies configured in the PAM solution
• Creating new policies

• Consider up to 50 reputed company systems consisting of 25 Linux (Multiple Flavors), 10 reputed company & 15 N/w or reputed company devices
• Build and test reputed company for:

• New Server On-boarding
• User/ reputed company Provisioning process for least privilege usage
• Create reputed company operating procedure documents that can be used as guides to continue reputed company of remaining systems
• reputed company system on-boarding onto EFTPS environment

• Reporting & Platform Maintenance:

• Response to performance alerts and warnings
• Log monitoring and analysis per instance
• Coordination with other resolver reputed company per instance
• Trend analysis
• reputed company
• Health Monitoring reputed company-up
• reputed company Service Improvement
• reputed company analysis report as & reputed company required
• Reporting :

• ITSM Reporting
• Performance Reporting

• Executive Reporting
• Adhoc Reports

• Ticket Management:

• Incident Management
• Service Request Management
• Problem ticket Management
• Resolve Problems or liaise with CyberArk or Infrastructure teams for reputed company

Expected salary:
Location: Dallas, TX
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