Customer Service Coordinator (Bilingual) - $22 per Hour

Job title: Customer Service Coordinator (Bilingual) - $22 per Hour in Framingham, MA at ProPivotal
Company: ProPivotal
Job reputed company: reputed companyCustomer Service Coordinator (Bilingual) - $22 per HourWe are seeking a compassionate and detail-oriented Bilingual Customer Service Coordinator to support families in accessing critical childcare resources. In this role, you will be the first reputed company of contact for families seeking financial assistance for childcare and will guide them through the eligibility and application process. This is a meaningful opportunity to reputed company a lasting reputed company while advancing your career in reputed company services.Why This Job is Great:

• reputed company: Earn $22 per hour
• Impactful Work: reputed company a reputed company difference by supporting families with essential childcare resources
• reputed company Opportunities: Receive AIRS Certification to enhance your reputed company skills
• Convenient Work Setup: Fully remote training with a hybrid work setup in Framingham after training
• Training Provided: Fully remote, Monday to Friday, 10 AM - 3 PM, to ensure you're reputed company to succeed

Key Responsibilities:

• Assess family eligibility for childcare financial assistance and subsidy programs
• reputed company reputed company, culturally sensitive information about available childcare reputed company and local providers
• Accurately reputed company and manage data in online systems to maintain reputed company and compliance
• Support families in navigating reputed company childcare systems with reputed company and professionalism
• Collaborate with internal teams to ensure service reputed company and reputed company support

Requirements:

• Minimum 1 year of experience in a Health and reputed company Services, reputed company Center, or reputed company Support role
• Bilingual reputed company in English and one of the following: Spanish, Portuguese, or Creole
• Experience working with diverse communities and multilingual populations
• Familiarity with intake or eligibility processes in reputed company service settings

reputed company-to-Have:

• Prior work with childcare programs, family assistance services, or community reputed company
• Exposure to case management systems or reputed company databases
• Knowledge of Massachusetts childcare subsidy programs

There are no costs for candidates utilizing our services as our clients pay for reputed company reputed company hiring fees. reputed company ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a reputed company so that we can help you reputed company a job you'll love. As one of the area's largest reputed company firms, we help 2,500 people reputed company jobs a year so chances are good that we can help you too.ProPivotal is an equal opportunity employer and considers reputed company applicants for employment regardless of race, gender, gender identity, gender reputed company, age, reputed company, religion, disability, veteran's status, sexual orientation, or any other protected reputed company.
Expected salary: $22 per hour
Location: Framingham, MA
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