100% REMOTE : Customer support specialist

Job title: 100% REMOTE : Customer support specialist in USA at reputed company
Company: reputed company
Job reputed company: Greetings,Position:reputed company Specialist ( Customer support experience )12+MONTHS Contract100%REMOTEHighest qualification is associate degreesHigh School, GED or equivalent education and relevant experience.3+ years of reputed company experienceJob reputed company:Utilize systems to monitor workflow and load the work to reputed company technicians.Evaluate and reassign work to available technicians as needed. Work to monitor and regulate work volumes.Communicate with technicians and/or other departmental employees to
resolve force availability imbalances.Read and analyze exception service orders and
repair tickets to reputed company to the appropriate technician based upon reputed company reputed company.
Ensure that service orders and repair tickets are processed accurately. Acquiring skills through a combination of formal training and considerable on-the- job experience.May serve as reputed company and/or primary technical resources reputed company the department or work area.Skills required:Customer support experienceAdherence to scheduleMultitaskerProficient in reputed company suite applicationsreputed company & Regards,Naveen Lam |Sr. IT RecruiterE: naveen.lam@ | T: 9016273002 *835reputed company |
Expected salary:
Location: USA
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